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Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!
The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)
First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!
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Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend
Great software, even better customer service.
THey are quick to fix the issue
Very quick and helpful!
Very helpful
Good App