Richpanel: Customer Service AI

First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!

We are finding Richpanel has brought structure and sanity to our rapidly growing support team. We've been able to quickly graduate from canned responses and an anaemic Help Center to a truly robust means of supporting customers without losing our minds in the meantime.

What I like about this app. It's easy to use and the support team is fantastic. It's just fabulous to recommend using this app. Thank you to the great support team.

Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend

Richpanel and the team are AMAZING! The program is very easy to use and the team provides impeccable customer service. They tailored Richpanel to fit our team.

Great all-in-one app and super fast customer service! Richpanel is exactly what we were looking for.

The intuitive scenarios and integrated LiveChat widget make for a seamless experience for our customers. It does not work super well in combination with Zendesk, as it is designed as a standalone CRM. The support staff seems a bit under-trained, as they consistently seem to need to go "ask the team" for questions I have asked them. Still, the app itself is powerful and unique.

This app is a MUST HAVE for every business. It helps me and my team stay organized and saves a ton of time. I love how I have all of my customers order information instantly available to me. Truly a game changed for customer support organization! (And the support team is super fast and helpful)

Very easy to install and manage. I was up and running in less than 20 minutes. Their support was very helpful and resolved minor challenges very quickly. So far, I am loving the simple UI and UX of the app. I am going live and I will provide another review after a month on the system.

Top-notch app that's easy to set up and use! Excellent customer service that gave us detailed explanations, directed us to the whole setup process, and answered all of our questions!