Avaliações (157)

Classificação geral
4,8
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
20 de fevereiro de 2024

First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!

KQ Shop
Estados Unidos
13 dias usando o app
23 de fevereiro de 2024

Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend

Smart Clear Vision
Reino Unido
9 dias usando o app
17 de agosto de 2021

The intuitive scenarios and integrated LiveChat widget make for a seamless experience for our customers. It does not work super well in combination with Zendesk, as it is designed as a standalone CRM. The support staff seems a bit under-trained, as they consistently seem to need to go "ask the team" for questions I have asked them. Still, the app itself is powerful and unique.

partners.kchilites.com
Estados Unidos
7 dias usando o app
17 de agosto de 2021

This app is a MUST HAVE for every business. It helps me and my team stay organized and saves a ton of time. I love how I have all of my customers order information instantly available to me. Truly a game changed for customer support organization! (And the support team is super fast and helpful)

MagFlair
Estados Unidos
7 dias usando o app
16 de junho de 2021

Very easy to install and manage. I was up and running in less than 20 minutes. Their support was very helpful and resolved minor challenges very quickly. So far, I am loving the simple UI and UX of the app. I am going live and I will provide another review after a month on the system.

activLife.net
Estados Unidos
6 dias usando o app
5 de agosto de 2021

Top-notch app that's easy to set up and use! Excellent customer service that gave us detailed explanations, directed us to the whole setup process, and answered all of our questions!

Andriany Fashion
Indonésia
6 dias usando o app
26 de abril de 2022

Amazing app! Still learning with the free plan, but will upgrade to a paid plan soon. The installation and integration is very straight forward, very easy to navigate. And the customer service is brilliant!!! always there to help, even helped me to customise the homepage according to my design. Thank you so much guys. Highly recommended

RIABABY
Austrália
6 dias usando o app
20 de março de 2020

This app is everything I was looking for and more. It is perfect for automating support including order support by item and order number.

I have previous ecommerce experience, and with Richpanel I feel I am ready to take on support in an organized, streamlined fashion.

It is the perfect app to grow with, too. It is perfectly scaleable from one person providing support to many. I feel I am really ready for support with Richpanel.

This is going to be an easy app to train customer representatives on when the time comes as well. I'll be able to hire people with minimal training. And everything is setup now, so I don't have to worry about it when I get busy.

Richpanel really makes support a breeze.

Politique.shop
Estados Unidos
4 dias usando o app
19 de janeiro de 2024

The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)

bamtoo
Alemanha
3 dias usando o app
21 de outubro de 2020

This is exactly what I've been looking for. Since my business is small, I'm so grateful for their free plan. It fits my needs perfectly and when I reached out with a question they responded right away.

Theatrik
Estados Unidos
1 dia usando o app