Richpanel: AI Customer Support

Great software, even better customer service.

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

Very nice and full featured with a modern interface. Great service too.

Good App

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This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member. Glad to have added this on!

We're always finding more ways to take advantage of all the Richpanel features!
Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent.
Our team loves it too, it's easy to use, and agents have order and customer information at their fingertips.
I highly recommend this app, the Richpanel team is fantastic to work with, and we now have multiple stores using it; we couldn't be happier.

Love this app! It offers you so much about the customers that contact. The support is amazing they really helped me to get started. I am new to this so i am looking forward to learning about what else the app can do! : ) Thank you!

Richpanel has been instrumental in simplifying our customer service experience for our employees and our customers. The self service tool has reduced our unnecessary phone calls by about 65% since the start of our integration, and has empowered our customers to find and edit their orders and information without having to call us or email us. With a CS team of only 3 people, this CRM has created a much simpler and more efficient experience on the front and back end of our operations. Love Richpanel!

We previously used both Gorgias (18 months) and Zendesk (3 months) and RP blows them out of the water. Not only is the interface much cleaner, but the functionality and reporting are more robust. Our CS has markedly improved since switching to RP because of the better system but also because of the self-service option. You can end your search for the right CS platform here.