Recensioner (157)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
20 juni 2022

I loved this app for customer service and post-selling issues. This app is nice! The custom service works very fine and got all my question solved in short time. I used to use gmail like my customer service option but when you have so many customers it gets difficult, with this app i could merge all 3 of my customer services options into one, link the order, see tracking number, etc. Big time saver for stores with lots of customers. <3

WolfieChile
Chile
Ungefär en månad användning av appen
5 augusti 2020

Awesome app & amazing support team! This has made our customer interactions so much more efficient and organized, by compiling our emails, facebook messenger, and our chats all into one convenient place. Plus you don't have to dig through Shopify to find order details, as they are all connected right inside your RichPanel inbox. Highly recommend!

ZUP Boards
USA
Ungefär en månad användning av appen
28 augusti 2020

The decision was easy to choose Richpanel! After seeing the software and all the features it was capable of we were extremely excited. Staring at screens all day and the back and forth between other programs is exhausting and time consuming so it was important we found a software that was pleasing to the eye and had the function to be our sole source for work flow. What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success. I can't speak enough on the service we received at the beginning that still occurs a month into our partnership with them! Happy customer service reps makes for better service all around and it's all thanks to Richpanel!

Frenchie Bulldog
USA
Ungefär en månad användning av appen
11 november 2021

We wanted an app for our customers to use when on our website to get in touch with us quick and easy. To instal was pretty easy and to customise it for our/customer needs we had the great support from the Richpanel team already contacting us as soon as we installed, which was great! They explained in details all the features with us, we run tests, and their guidance was priceless. We wanted to remove all the task bots questions that were initially automated when a customer wanted to connect with us and the team were very helpful and responsive and helped remove all of that. Also loved that the display chat appearance we could use our own brand colours and our own photos. We just installed the app 2 weeks ago, so far we are very happy with the Free Monthly Plan that we are using. Our website: https://amiramour.eu/

Amiramour
Rumänien
Ungefär en månad användning av appen
28 januari 2020

I highly recommend this app for anyone looking to add a live chat. Their support is really helpful and responsive.

Monomat
USA
Ungefär en månad användning av appen
5 januari 2024

the support chat client is the best!!

TicoTopia
Costa Rica
Ungefär en månad användning av appen
6 maj 2020

We are finding Richpanel has brought structure and sanity to our rapidly growing support team. We've been able to quickly graduate from canned responses and an anaemic Help Center to a truly robust means of supporting customers without losing our minds in the meantime.

UMAi Dry
USA
16 dagar användning av appen
Redigerat 15 juli 2020

What I like about this app. It's easy to use and the support team is fantastic. It's just fabulous to recommend using this app. Thank you to the great support team.

HalfPrice Easy247.com
Finland
15 dagar användning av appen
14 oktober 2020

Richpanel and the team are AMAZING! The program is very easy to use and the team provides impeccable customer service. They tailored Richpanel to fit our team.

Bumpboxx
USA
14 dagar användning av appen
26 maj 2022

Great all-in-one app and super fast customer service! Richpanel is exactly what we were looking for.

Redcat Racing
USA
14 dagar användning av appen