Recensioner (150)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
8 december 2023

Shout out to Amir! When it comes to customer support, this guy is par none. He's always going above and beyond to make sure our problems are solved. Whether it's training us on how to use complex functions or if something breaks, he's always on point!

MyDermaDream
USA
9 månader användning av appen
31 januari 2024

I would simply say one of the best partners we have. amazing experience with Richpanel and their team. special thanks to Yuvraj, Amir and Sandeep

Muscat Livestock
Oman
9 månader användning av appen
22 april 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

NUTSÓLA
USA
14 dagar användning av appen
19 januari 2024

The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)

bamtoo
Tyskland
3 dagar användning av appen
Redigerat 17 september 2024

top

Cereal Space
Frankrike
4 månader användning av appen
20 februari 2024

First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!

KQ Shop
USA
13 dagar användning av appen
4 januari 2024

Absolute worst app I've ever used. Does NOT work. Was stuck in the setup phase and it would never load past + I was charged $129 for this useless app and cannot log in to get any sort of customer service.

Carbon Pickle
USA
15 dagar användning av appen
Richpanel Inc svarade 24 januari 2024

Sorry about that. The charge was automatic from Shopify after your 14-day trial ended. We refunded the amount when you informed us that the app didn't work for you.

Please do consider us in the future. We're happy to help you set things up.

23 februari 2024

Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend

Smart Clear Vision
Storbritannien
9 dagar användning av appen
19 april 2024

Great software, even better customer service.

alarmsysteemexpert.nl
Nederländerna
29 dagar användning av appen
27 november 2023

THey are quick to fix the issue

PetLab Co. (US)
USA
Mer än ett år användning av appen