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Love it!
I highly recommend it to anyone as it has a great free plan to get you started.
Support, chat, and email, all in one!
Thank you for the review :)
I used this app to make our customer service more seamless! so far it has worked and their team is very responsive. I recommend this app as a useful tool for the customer service portion of your business! Amit is amazing
The Shopify/Richpanel integration works like a charm and displays customer order information along with other relevant data. It's nice to be able to use a real live agent to chat with our customers.
And the prices are very affordable compared to similar apps. Amit was super helpful in setting up the helpdesk for me and clearing up my doubts. Highly Recommended!
Hey Abhishek,
Welcome to the Richpanel family.
Thank you for this review 😃
This is undoubtably one of the best online chat applications I've come across so far. Setup was incredibly quick, and customer support team, were available within seconds to answer my questions. I would highly recommend this app 10/10
I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.
Good App
Richpanel is exactly was I was looking for when it comes to CRM. Support has been excellent. I had an issue, and Amarjeet set up a Zoom call to work through it. The app seems very well built and thought out.
perfect
Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.
Did you just call us a Rocket?! I love it!
Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.
Thank you for being a ...
I loved this app for customer service and post-selling issues. This app is nice! The custom service works very fine and got all my question solved in short time. I used to use gmail like my customer service option but when you have so many customers it gets difficult, with this app i could merge all 3 of my customer services options into one, link the order, see tracking number, etc. Big time ...