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I would highly recommend this tool. It's very well featured and developed and the team behind is awesome. it takes max a few hours or a day to get some support.
Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.
Very nice and full featured with a modern interface. Great service too.
All your customers service in one place! And the best part? They support you with a free plan to begin! Their customer service is amazing and all the guys i have spoke until now helped me in all of my inquires!
I've been through a few of the CRM apps now including Gorgias (rip off), ReAmaze (basic and clunky UX) and now Richpanel. The support is 10/10 and the price is really good. Give it a go!
This app is very great!! am very happy I discoverd it, my business will be much better. the support team is very effective. Thank you!!!
Very helpful
As a NOT small and NOT big Shopify Store brand I finally found the CRM app that we needed.
The big guys Mobile apps are horrible and desktop is very complicated and hard to learn.
Richpanel is fairly priced, great mobile app for live chat, great ticketing to manage the e-mail in one place rather jumping from Shopify orders to Shipstation and come back to E-mail.
You will LOVE it. I promise.
THANK YOU for this beautiful review. I sometimes read these reviews again and it gives me the much needed motivation on rough days!
Thank you for your business.
- Amit RG,
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Richpanel has been a game-changer for our customer service team. It has made ticket handling faster and more efficient, thanks to its user-friendly interface and smart automation features. The analytics and reporting tools have also helped us improve our support strategy. Highly recommended!
Thank you for this review. And thank you for being a Richpanel customer!
We ran into some issues with tagging tickets but the team was responsive, insightful, and communicative. Thank you for being so patient and giving us some great tips for automation!