Richpanel: AI Customer Support
- Hinnoittelu
-
Alkaen $89/kuukausi. Ilmainen kokeilu saatavilla.
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
- Tähtiarvio
- 4,7 (125)
- Kehittäjä
- Richpanel Inc
Esittelykuvagalleria
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- 20+ integrations
- Aircall
- Klaviyo
- ReCharge
- Returnly
- Yotpo
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Hinnoittelu
PRO
$89 /kuukausi
tai $828/vuosi ja säästä 22 %
$89 per additional user
Ominaisuudet
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14 päivän maksuton kokeilu
PRO MAX
$119 /kuukausi
tai $1,188/vuosi ja säästä 17 %
$119 per additional user
Ominaisuudet
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14 päivän maksuton kokeilu
Self Service
$119 /kuukausi
tai $1,188/vuosi ja säästä 17 %
$299 for each additional 20K orders
Ominaisuudet
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (125)
RichPanel is our helpdesk. I hadn't heard of it until September when I stepped into a new role. Their team has been absolutely incredible to work with - quick responses when we need them for literally ANY reason at all! Most recently they assisted me in setting up web hooks for reporting purposes making my day to day SO much easier!
The platform is very user friendly, a lot of AI Capabilities within the platform which allowed me to improve self service ratings from 25% to 74% with just a couple hours of focus!
Highly recommend!
Amazing Platform!
We moved over from Commslayer to Richpanel a few months ago and everything about their platform and support/onboarding team has been nothing short of amazing!
The move over for our dozen+ agents was very smooth. The Richpanel team walked us through the exact migration process and we were able to transition over without anything major breaking. And for all misc. bits, their team was super responsive on Slack to help us out.
They even setup all the key macros and automations that we had on Commslayer and trained our team leads and agents on the key tools/functionality.
Great software and great team to work with. We spoke with basically every helpdesk before committing to a big migration like this, and Richpanel came out on top in many ways, and I'm glad we did it, because it's worked out very nicely for us. Highly recommend!
We’ve been using it primarily for customer service, and I have to say, the automation is SUPERB once it’s properly configured! The setup is incredibly user-friendly, with no technical expertise needed, and their support team is there to guide you every step of the way. From intuitive navigation to time-saving automations, it really empowers agents and managers to focus on what matters. Truly one of the best CRMs out there!
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Sovellustuen tarjoaa Richpanel Inc.
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