Richpanel: AI Customer Support
- Hinnoittelu
-
Alkaen $89/kuukausi. Ilmainen kokeilu saatavilla.
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
- Tähtiarvio
- 4,6 (124)
- Kehittäjä
- Richpanel Inc
Esittelykuvagalleria
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- ReCharge
- Yotpo
- Returnly
- Klaviyo
- Aircall
- 20+ integrations
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Hinnoittelu
PRO
$89 /kuukausi
tai $828/vuosi ja säästä 22 %
$89 per additional user
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14 päivän maksuton kokeilu
PRO MAX
$119 /kuukausi
tai $1,188/vuosi ja säästä 17 %
$119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14 päivän maksuton kokeilu
Self Service
$119 /kuukausi
tai $1,188/vuosi ja säästä 17 %
$299 for each additional 20K orders
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (124)
I had so far a very negative experience.
First of all, it is way more expensive than you initially think it is. You need to pay for the Self-Service add-on. Because without it, you can't effectively use the live chat and pop-up. While with other customer support tools, this is normally included for free.
Also the customer support so far has been very poor and limited. Not what you would expect from....a customer support tool.
We’ve been using it primarily for customer service, and I have to say, the automation is SUPERB once it’s properly configured! The setup is incredibly user-friendly, with no technical expertise needed, and their support team is there to guide you every step of the way. From intuitive navigation to time-saving automations, it really empowers agents and managers to focus on what matters. Truly one of the best CRMs out there!
We've been using Richpanel for a while now, and it has significantly improved the way we manage customer support. The platform has made it so much easier to handle tickets efficiently, track conversations, and provide timely resolutions to our customers.
What really stands out is the level of support Richpanel offers — their team is incredibly knowledgeable, responsive, and approachable. Any time we’ve had questions or needed help with setup or troubleshooting, they’ve been quick to assist.
Overall, considering we haven't reached its full potential yet, Richpanel has helped streamline our support operations and improve the overall customer experience. Highly recommended for any business looking to scale their support team with the right tools!
Tuki
Sovelluksen tuen tarjoaa Richpanel Inc.
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