Richpanel: AI Customer Service
Esittelykuvagalleria
Tietoja tästä sovelluksesta
Lanseerattu
15. marraskuu 2019 · Muutosloki
Kielet
Englanti, Saksa, ja Espanja
Tätä sovellusta ei ole käännetty kielelle Suomi
Luokat
Chatti , Tukitikettien hallintaToimii seuraavan kanssa:
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsCombine the best of AI & Humans. Provide high-quality support at scale.
Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Scale with AI: Help agents draft high quality replies & boost their speed
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Hinnoittelu
BASE
$9 /kuukausi
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
14 päivän maksuton kokeilu
PRO
$60 /kuukausi
tai $600/vuosi ja säästä 17 %
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
14 päivän maksuton kokeilu
PRO MAX
$120 /kuukausi
tai $1,200/vuosi ja säästä 17 %
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
14 päivän maksuton kokeilu
BASE
$9 /kuukausi
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
14 päivän maksuton kokeilu
PRO
$60 /kuukausi
tai $600/vuosi ja säästä 17 %
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
14 päivän maksuton kokeilu
PRO MAX
$120 /kuukausi
tai $1,200/vuosi ja säästä 17 %
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
136 arvostelua
RichPanel is the most cost effective and reliable option for cs.
The most user-friendly platform to work with. I love Richpanel.
Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!
Thank you for this excellent review and thank you for being a Richpanel customer.
I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.
Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.
- Amit RG,
CEO of Richpanel.
Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.
the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.
Tietoja tästä sovelluksesta
Lanseerattu
15. marraskuu 2019 · Muutosloki
Kielet
Englanti, Saksa, ja Espanja
Tätä sovellusta ei ole käännetty kielelle Suomi
Luokat
Chatti , Tukitikettien hallintaToimii seuraavan kanssa:
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsKehittäjä: Richpanel Inc
Tietoja kehittäjästä Richpanel Inc
4,8 keskimääräinen luokitus
4 vuoden kokemus sovellusten kehittämisestä Shopify App Storelle
1885 Cabana Dr, San Jose, CA, 95125, US
Tuki
Lähetä viesti1-415-498-1118
sales@richpanel.com
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Esittelyt
Teknologia
Alusvaatepioneeri Thinx
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