Richpanel: AI Customer Service
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À propos de cette application
Lancement
15 novembre 2019 · Journal des changements
Langues
anglais, allemand, et espagnol
Cette application n’est pas traduite en français
Catégories
Chat , Gestion de tickets d’assistanceFonctionne avec
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsCombine the best of AI & Humans. Provide high-quality support at scale.
Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Scale with AI: Help agents draft high quality replies & boost their speed
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
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Tarification
Essai gratuit de 14 joursBASE
$9 / mois
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
PRO
$60 / mois
ou $600/an et économisez 17 %
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
PRO MAX
$120 / mois
ou $1,200/an et économisez 17 %
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
BASE
$9 / mois
BASE plan includes 3 seats
- Features include :
- Email, Chat & Social channels
- 90 day data history
- Macros
- Automations
- 3 users included
- Unlimited tickets & Resolutions
PRO
$60 / mois
ou $600/an et économisez 17 %
$60 per additional user
- Everything in BASE, and:
- Phone channel
- 1 year data history
- 200 AI-assisted replies
PRO MAX
$120 / mois
ou $1,200/an et économisez 17 %
$120 per additional user
- Everything in PRO, and:
- SMS channel
- Unlimited data history
- Unlimited AI replies
- Multiple Languages
- Unlimited tickets & Resolutions
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
135 avis
Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!
Thank you for this excellent review and thank you for being a Richpanel customer.
I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.
Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.
- Amit RG,
CEO of Richpanel.
The most user-friendly platform to work with. I love Richpanel.
the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.
RichPanel is the most cost effective and reliable option for cs.
Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!
We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!
I appreciate you and we are grateful to you for spreading the word - Thank you!
- Amit RG,
CEO of Richpanel
À propos de cette application
Lancement
15 novembre 2019 · Journal des changements
Langues
anglais, allemand, et espagnol
Cette application n’est pas traduite en français
Catégories
Chat , Gestion de tickets d’assistanceFonctionne avec
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsConçue par Richpanel Inc
À propos de Richpanel Inc
Note moyenne : 4,8
4 ans d’expérience dans la création d’applications pour l’App Store de Shopify
1885 Cabana Dr, San Jose, CA, 95125, US
Assistance
Envoyer un message1-415-498-1118
sales@richpanel.com
Ce développeur n’offre pas d’assistance directe en Français.
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