Richpanel: AI Customer Support

Richpanel: AI Customer Support

価格設定
月額$89から。 無料体験あり。
あなたのストアと同じようなストアに人気
アメリカに拠点
評価
4.7 (121)
開発者
Richpanel Inc

An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. さらに表示する
  • AI agents resolve order, return, refund & subscription tickets end to end
  • A manager AI reads your store and writes the playbooks your agents follow
  • Guardrails you set: refund limits, approval rules, escalate instead of guess
  • A QA agent reviews closed conversations and closes the gaps it finds
  • One inbox for your team: email, chat, social, SMS and every store you run
あなたのストアと同じようなストアに人気
アメリカに拠点

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

  • 20+ integrations
  • Aircall
  • Klaviyo
  • ReCharge
  • Returnly
  • Yotpo

価格設定

ビジネスに最適なプランをお選びください。

PRO

$89 /月

または$828/年で22%お得

$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.

機能

  • Email, Phone, Chat, Facebook, Instagram
  • AI agents resolve tickets end to end
  • Connect up to 2 Stores
  • Customer Support Reports
  • AI conversations from $0.20 each
  • Choose your model: GPT, Claude, Gemini

14日間の無料体験

PRO MAX

$119 /月

または$1,188/年で17%お得

$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.

機能

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands
  • AI conversations from $0.20 each

14日間の無料体験

Self Service

$119 /月

または$1,188/年で17%お得

$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.

機能

  • Let customers help themselves
  • Track orders
  • Design returns & exchange flows
  • Product recommendations
  • Resolve up to 50% of issues on its own
  • AI conversations from $0.20 each

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (121)

総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の2%は1つ星です
2026年8月6日

We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them

AlphaInfuse
アメリカ合衆国
アプリの使用期間:1年以上
2026年8月5日

After using Gorgias for a few years, we were very happy with moving over to RP, they have an amazing support staff. Not only is the price better suited but the amount of extra features that you get is amazing. Thank you so much for an amazing service.

StoveGuard
アメリカ合衆国
アプリの使用期間:約1年
2026年8月5日

Richpanel has transformed customer support for our store. Order and customer info sits right in the conversation, so we answer faster and get it right first time. Our whole CS process is more streamlined and nothing slips through. The support team (Venya, Smriti, Febin and Sandhya) have been outstanding, quick to help and they follow up properly, even on weekends. Rare to find an app where the product and the people behind it are both this good. Highly recommend.

Hunter's Doggy Shop
オーストラリア
アプリの使用期間:6ヶ月

サポート

アプリのサポートは Richpanel Inc が提供しています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

公開日

2019年11月15日 · 変更ログ

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