Richpanel: Customer Service AI
- 価格設定
-
月額$79から。 無料体験あり。
- 評価
- 4.8 (150)
- 開発者
- Richpanel Inc
特集の画像ギャラリー
Customer Support Platform used by 2,000+ brands.
Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsすべての機能
リアルタイムメッセージ
- AIチャットボット
- ライブチャット
- SMS
- メールチャット
- 音声サポート
- SNS
- ファイルのアップロード
- 複数言語
- リアルタイム翻訳
- プッシュ通知
- コールバック
- エージェント分析
- 暗号化
- 顧客インサイト
自動応答
- よくある質問
- あいさつ
- おすすめ商品
- クイック返信
- 注文の更新
- アンケート
- トランスクリプトの送信
カスタマイズ
- 色とフォント
- 絵文字とスタンプ
- チャットウィンドウ
- 営業時間
- ウェルカムメッセージ
- チャットボタン
- タグ付け
- チャットの割り当て
- チャットフロー
- エージェントのアバター
リアルタイムメッセージ
自動応答
カスタマイズ
価格設定
PRO
$79 /月
または$708/年で25%お得
$79 per additional user
- Channels: Email, Phone, Live Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14日間の無料体験
PRO MAX
$109 /月
または$1,068/年で18%お得
$109 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (150)
This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!
Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!
We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!
My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!
Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.
very helpful and quick
サポート
Richpanel: Customer Service AIに関するご質問にはRichpanel Incがお答えいたします。