Richpanel: AI Customer Support

Richpanel: AI Customer Support

価格設定
月額$89から。 無料体験あり。
ハイライト
アメリカのビジネスに人気
評価
4.8 (155)
開発者
Richpanel Inc

Complete customer service platform + AI Employees. Handle all channels in one unified inbox.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. さらに表示する
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data
ハイライト
アメリカのビジネスに人気

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

  • ReCharge
  • Yotpo
  • Returnly
  • Klaviyo
  • Aircall
  • 20+ integrations

価格設定

PRO

$89 /月

または$828/年で22%お得

$89 per additional user

  • Channels: Email, Phone, Live Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

14日間の無料体験

PRO MAX

$119 /月

または$1,188/年で17%お得

$119 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (155)

総合評価
4.8
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2025年1月25日

The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.

It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.

Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.

HyperSpring Toys
アメリカ合衆国
アプリの使用期間:12ヶ月
2024年11月25日

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers.
If we have a question, the team at RP is there quickly with help and an answer :-)

Oskar's Wooden Ark
オーストラリア
アプリの使用期間:6ヶ月
2024年10月10日

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Pedal Commander
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年10月31日

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Pillow Slides
アメリカ合衆国
アプリの使用期間:約2年
編集日:2024年10月22日

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!

We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

My Mind's Eye Paper Goods
アメリカ合衆国
アプリの使用期間:5ヶ月

サポート

アプリサポートはRichpanel Incによって提供されています。

またはサポートポータルにアクセスしてください

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

公開日

2019年11月15日 · 変更ログ

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