Richpanel Helpdesk & Live Chat
特集の画像ギャラリー
このアプリについて
公開日
2019年11月15日
言語
英語、 スペイン語、 ドイツ語、と 日本語
カテゴリー
チャット , サポートチケット管理以下と統合：
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsCustomer service made easy. Integrates all channels & apps to make your support effortless & fast!
Build customer loyalty with effortless customer service. Richpanel is a helpdesk and self-service portal designed specifically for Shopify and Shopify Plus. The agent helpdesk integrates with over 20 apps & unifies all channels so that agents can resolve tickets faster without switching tabs. The self-service portal enables customers to instantly resolve common issues in real-time. This reduces workload, boosts productivity, and enables agents to focus on converting more visitors.
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Help agents resolve faster. Unify all channels, orders and apps in one screen.
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Manage your staff efficiently with smart scheduling & assignment
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Integrates with 20+ other Shopify apps
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Connect high intent visitors with live chat agents using chat campaigns
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Let customers resolve repetitive queries immediately with a Self-Service portal
価格設定
14日間の無料体験Starter
$29/月
または$288/年で17%の節約
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/月
または$480/年で18%の節約
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/月
または$960/年で19%の節約
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
Starter
$29/月
または$288/年で17%の節約
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/月
または$480/年で18%の節約
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/月
または$960/年で19%の節約
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
102件のレビュー
I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.
Richpanel is definitely a great tool for CS management. The support staff is knowledgeable, responsive and great to deal with. Definitely worth it!
Not only is Richpanel a breath of fresh air, the support is absolutely incredible! The shopify integration is second to none, and the self service is already handling more than half of all the customer support we used to have to interact with manually! We're literally saving a fortune and it's only installed a week!
このアプリについて
公開日
2019年11月15日
言語
英語、 スペイン語、 ドイツ語、と 日本語
カテゴリー
チャット , サポートチケット管理以下と統合：
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations開発者：Richpanel Inc
リソース
特集
技術スタック
下着メーカーのパイオニアThinx
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