Richpanel: AI Customer Service

Richpanel: AI Customer Service

月額$9から。 無料体験あり。
評価 (4.8)
レビュー
開発者

ハイライト

あなたのストアのようなビジネスに人気
  • アメリカに拠点

このアプリについて

公開日

2019年11月15日 · 変更ログ

言語

英語、 ドイツ語、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. さらに表示する
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

価格設定

BASE

$9 /月

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

14日間の無料体験

PRO

$60 /月

または$600/年で17%お得

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

14日間の無料体験

PRO MAX

$120 /月

または$1,200/年で17%お得

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

14日間の無料体験

BASE

$9 /月

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

14日間の無料体験

PRO

$60 /月

または$600/年で17%お得

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

14日間の無料体験

PRO MAX

$120 /月

または$1,200/年で17%お得

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

138件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月8日

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
カナダ
アプリの使用期間:12ヶ月
Richpanel Incが返信しました 2024年4月1日

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

2024年4月1日

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
イギリス
アプリの使用期間:2年弱
2024年4月9日

RichPanel is the most cost effective and reliable option for cs.

Luxium
アメリカ合衆国
アプリの使用期間:1年以上
2024年3月26日

Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.

Naturcontact
アメリカ合衆国
アプリの使用期間:約1ヶ月
Richpanel Incが返信しました 2024年4月1日

Did you just call us a Rocket?! I love it!

Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.

Thank you for being a Richpanel customer.

- Amit RG,
CEO of Richpanel

2024年4月8日

Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.

The Singer Featherweight Shop
アメリカ合衆国
アプリの使用期間:2ヶ月

このアプリについて

公開日

2019年11月15日 · 変更ログ

言語

英語、 ドイツ語、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

開発者:Richpanel Inc

Richpanel Incの詳細情報

平均評価:4.8

Shopify App Store向けのアプリ構築経験:4年

1885 Cabana Dr, San Jose, CA, 95125, US

サポート

メッセージを送信

1-415-498-1118

sales@richpanel.com

この開発者は日本語での直接的なサポートを提供していません。

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