Richpanel Customer Service CRM
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Sobre esta aplicação
Lançada
15 de novembro de 2019
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Conversa , Gestão de tickets de assistênciaFunciona com
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsTicketing & Support Help-Desk: Respond faster on live chat, email, Facebook, Instagram dm & SMS.
Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. Richpanel is a popular alternative to ticketing help-desks like Zendesk, Gorgias, Help scout, Kustomer & Gladly. Thanks to our built-in importer, hundreds of brands migrated hassle-free without losing any data.
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All Channels: Manage email, chat, Facebook dm, Instagram & phone from one inbox.
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Respond faster: See and edit orders without leaving the help-desk
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Customer Self-service: Let customers resolve issues immediately, 24x7
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50+ Integrations: Integrates with over 50+ Shopify apps
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AI-Powered: Uses ChatGPT for intelligent assignment, suggest replies and tagging
Preços
Avaliação gratuita de 14 diasStarter
$29/mês
ou $288/ano e poupe 17%
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/mês
ou $480/ano e poupe 18%
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/mês
ou $960/ano e poupe 19%
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
Starter
$29/mês
ou $288/ano e poupe 17%
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/mês
ou $480/ano e poupe 18%
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/mês
ou $960/ano e poupe 19%
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
106 avaliações
best CRM I've used yet. I've used all the big ones and this one seems to be the cleanest and nicest looking. most intuitive UX and makes work efficient. seamless integrations. to me, it's like the Apple of CRMs. not anything wrong per say with others but there's a reason apple is as big as it is.
Richpanel is a great app for customer management. We use it intensively and whenever there was an issue it was solved very quick by the fantastic team. New features and requests were implemented quickly (like 2FA). Surely we would choose Richpanel for every new project we start. Big recommendation! Thanks!
THey are quick to fix the issue
Indeed the best app we use in our multiple stores. What I like from Richpanel is their support. Always avialable in calls if you need urgent help. Amir is the who is always helping me regarding technical matters. Very patient guy and helpful as always. Kudos to the entire team. Thanks
Perfect. Would change nothing
Sobre esta aplicação
Lançada
15 de novembro de 2019
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Categorias
Conversa , Gestão de tickets de assistênciaFunciona com
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsConstruído por Richpanel Inc
Sobre Richpanel Inc
Avaliação média de 5,0
A criar aplicações para a App Store Shopify há 4 anos
1885 Cabana Dr, San Jose, CA, 95125, US
Assistência
Enviar uma mensagem1-415-498-1118
sales@richpanel.com
Este programador não oferece assistência direta em Português (portugal).
Recursos
Incluído
Combinação de tecnologias
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