Richpanel: AI Customer Support
- 定价
-
$89/月起。 提供免费试用。
- 亮点
- 深受美国商家喜爱
- 评分
- 4.8 (155)
- 开发人员
- Richpanel Inc
配图图库
Complete customer service platform + AI Employees. Handle all channels in one unified inbox.
Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
包含未翻译的文本
- 亮点
- 深受美国商家喜爱
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- ReCharge
- Yotpo
- Returnly
- Klaviyo
- Aircall
- 20+ integrations
定价
PRO
$89 /月
或 $828/年（可节省 22%）
$89 per additional user
- Channels: Email, Phone, Live Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
14 天免费试用
PRO MAX
$119 /月
或 $1,188/年（可节省 17%）
$119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
14 天免费试用
评论 (155)
Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!
Great app.
Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.
The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.
It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.
Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.
We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers.
If we have a question, the team at RP is there quickly with help and an answer :-)
This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!
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