Richpanel: AI Customer Support

Richpanel: AI Customer Support

定价
$79/月起。 提供免费试用。
评分
4.8 (152)
开发人员
Richpanel Inc

Complete customer service platform + AI Employees. Handle all channels in one unified inbox.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. 更多
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

包含未翻译的文本

显示译文

语言

英语

这款应用未翻译成简体中文

适配以下产品:

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

定价

PRO

$79 /月

或 $708/年(可节省 25%)

$79 per additional user

  • Channels: Email, Phone, Live Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

14 天免费试用

PRO MAX

$109 /月

或 $1,068/年(可节省 18%)

$109 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

14 天免费试用

包含未翻译的文本

显示译文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (152)

整体评分
4.8
每个评分等级的数量
  • 97% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月10日

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Pedal Commander
美国
6个月 人在使用应用
2024年11月25日

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers.
If we have a question, the team at RP is there quickly with help and an answer :-)

Oskar's Wooden Ark
澳大利亚
6个月 人在使用应用
编辑时间:2024年10月22日

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!

We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

My Mind's Eye Paper Goods
美国
5个月 人在使用应用
2024年10月31日

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Pillow Slides
美国
大约2年 人在使用应用
2024年8月26日

Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.

Organics Ocean
美国
5个月 人在使用应用

支持

Richpanel Inc 可以回答您关于 Richpanel: AI Customer Support 的任何问题。

开发人员

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

资源

此开发者不提供直接的简体中文支持。

推出日期

2019年11月15日 · 更改日志

更多此类应用

4.6 星(满分 5 星) 总共 1933 条评论 提供免费套餐
通过AI聊天机器人、实时聊天和帮助台提供优质服务
4.3 星(满分 5 星) 总共 706 条评论 提供免费试用
支持变得简单且可扩展。
5.0 星(满分 5 星) 总共 327 条评论 提供免费套餐
实时聊天和常见问题解答应用。客户聊天支持的实时聊天收件箱

想要添加应用?

免费试用 Shopify 3 天