Richpanel: AI Customer Support

Name: Richpanel: AI Customer Support
Brand: Richpanel Inc
Rating: 4.8 (158 reviews)

定價: 每月 $89 起。提供免費試用。
評分: 4.8 (158)
開發者: Richpanel Inc

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AI customer service, helpdesk, live chat for Shopify

Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.

The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Hire AI Employees: Double your support capacity & add new capabilities
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data

特色: 廣受美國商家愛用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

ReCharge
Yotpo
Returnly
Klaviyo
Aircall
20+ integrations

類別

聊天

即時傳訊

自動回覆

自訂

服務台

定價

PRO

$89 /月

或每年 $828，可省 22% 的費用

$89 per additional user

Email, Phone, Chat, Facebook, Instagram
AI Employees: Sidekick AI
Connect up to 2 Stores
Customer Support Reports

14 天免費試用

PRO MAX

$119 /月

或每年 $1,188，可省 17% 的費用

$119 per additional user

Everything in PRO, and:
SMS channel
Social Media AI
Customer Satisfaction Surveys
Multiple Brands

14 天免費試用

Self Service

$119 /月

或每年 $1,188，可省 17% 的費用

$299 for each additional 20K orders

Let customers help themselves
Track orders
Design returns & exchange flows
Product recommendations
Resolve upto 50% issues automatically

14 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (158)

整體評分

4.8

各級評分數量

96% 的評分為 5 顆星
152
1% 的評分為 4 顆星
2
0% 的評分為 3 顆星
1% 的評分為 2 顆星
2
1% 的評分為 1 顆星
2

所有評價

2025年2月12日

Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!

TheraPetMD

美國

使用應用程式大約1年

2025年2月26日

Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.

Shock Surplus

美國

使用應用程式 6個月

2025年2月12日

Great app.
Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.

Mother's Earth NL

荷蘭

使用應用程式 5個月

2025年2月23日

Great platform and excellent automations. Recommended for scaling businesses.

Naturcontact UK

美國

使用應用程式 11個月

2025年1月25日

The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.

It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.

Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.

HyperSpring Toys

美國

使用應用程式 12個月