SC Customer Tagging , 72 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 10 de abril de 2019

Just installed this app a few days ago, had a few issues due to the size of my SKU count and the number of collections but Sam and the Union Pixel team were very helpful and accommodating! App works great and its even better now that they can help retroactively tag past orders. This is one of the most important apps you'll need if you want to easily start segmenting your customers in various different groups. Highly recommend!

BooksforChrist.com
Canadá
9 days usando a aplicação
Questão respondida por Shop Circle 11 de dezembro de 2023

We're thrilled to see your 5-star review and thank you for recommending our app! Indeed, Customer Tags & Segments is designed to make customer segmentation an effortless task. We are so glad to know that Sam and the Union Pixel team were able to assist you effectively, especially with the initial playlist issues related to your large SKU count and numerous collections. Now that your past orders are also being effectively tagged, we hope your experience with our app continues to be great and aids your business in essential ways.

Your feedback is vital as it helps us keep improving and providing you with a top-notch experience. Stay tuned for more updates and features!

Cheers,
The Shop Circle team.

21 de março de 2021

Great app! I utilize tagging customers for my welcome flow in email marketing. I'm excited to dig in some more and see what else it can help me to do!

Whole and Nourished Meal Delivery
Estados Unidos
9 days usando a aplicação
Questão respondida por Shop Circle 22 de março de 2021

Thanks for your great review Heather! Glad the app is helping you to segment your customers.

14 de janeiro de 2021

This app works exactly as described, was easy to set up and the support has been extremely responsive (I had questions about some possible customizations). Thanks for making this app such a smooth experience!

Sage Garden
Canadá
8 days usando a aplicação
Questão respondida por Shop Circle 15 de janeiro de 2021

Thanks for your review! Great to hear Customer Tagger is helping you with your customer segmentation :)

12 de outubro de 2020

These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

Primal Muscle
Estados Unidos
7 days usando a aplicação
Questão respondida por Shop Circle 13 de outubro de 2020

Thanks for the great review Stephen! Glad we've been able to speed things up for you!

10 de novembro de 2022

The app works as advertised, quick and easy and the support staff is responsive and very helpful. Backdating is quite expensive and no room for errors whatsoever.

Fitbiz Exercise Equipment
Austrália
7 days usando a aplicação
Questão respondida por Shop Circle 10 de novembro de 2022

You made our day! Thank you so much for taking the time to leave us this amazing review. Our support team is always happy to help you 24/7 with anything you may need.

All the best,
Customer Success Team I Shop Circle

5 de agosto de 2020

Amazing and robust in function, our business model would not be possible without this app! The customer support has far exceeded my expectations, with prompt, personal and intelligent responses from someone who really cares about the success of the app for our business. a+

Calm Classroom
Estados Unidos
5 days usando a aplicação
Questão respondida por Shop Circle 6 de agosto de 2020

Thanks for your great review Jessie, we're really glad that Customer Tagger is helping you to run your business and that you've been happy with the support you've received.

1 de março de 2019

Customer Tagger is a great App. Very easy to use with no unnecessary complexities. There's a tonne of preset rules to apply and the customer service should you have a question is outstanding.

Highly recommended.

True Grit Texture Supply
Austrália
2 days usando a aplicação
Questão respondida por Shop Circle 11 de dezembro de 2023

Hello! We're delighted to know you found Customer Tagger user-friendly and helpful. Your words about the ease of use and its features really brighten our day! Also, we're glad that our customer service met your expectations. Your recommendation means the world to us. It's always our top priority to make sure our users have an outstanding experience.

Feedback like yours helps us ensure we're meeting that goal! We hope you continue to enjoy using Shop Circle. Thank you for being part of our community!

Best regards,
The Shop Circle team

5 de outubro de 2021

Going into a new product launch, I needed a way to bulk tag thousands of orders, so I could offer a loyalty discount to existing users of my various software products. This app allowed me to handle that in a few clicks, at the last minute, going into a launch. Not only that, it did so with 100% accuracy and was very fast considering how many records had to be processed. Seriously, I don't know what I would have done without this app!

Kazrog
Estados Unidos
1 day usando a aplicação
Questão respondida por Shop Circle 5 de outubro de 2021

Thanks for taking the time to leave us this great review! We're really pleased to hear that our backdating facility has helped you to segment your Customers ahead of your product launch. Good luck with the launch!

13 de setembro de 2021

Amazing app that saved me many hours of work segmenting thousands of customers into about 15 categories. An absolute lifesaver.

Develop Device
Chéquia
1 day usando a aplicação
Questão respondida por Shop Circle 13 de setembro de 2021

Thanks for the super review! We're very pleased to hear the app has been such a help in segmenting your customers. All the best!

Editado a 1 de novembro de 2022

I contacted customer service and got an extremely fast response. My issue was quickly resolved. This app works great for automatically adding a tag when criteria is met such as when an order is created and contains a certain product. The app also works great for automatically removing a tag on a specified time schedule that I designate.

Jackman Music
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Shop Circle 5 de dezembro de 2023

Hi there,

We truly appreciate your fantastic review! Fast and efficient support is a top priority for us at Shop Circle, so it's great to hear that our team was able to promptly assist you.

We're thrilled that you're finding our automatic tagging and removal feature helpful for your needs. We designed it with your convenience in mind and we're glad to hear it’s hitting the mark.

Thank you again for the 5-star rating. Your support and feedback are of great importance to us, and it will guide us as we continue to improve our offerings. We'll do our best to keep up the good work!

Yours,
The Shop Circle Team