Customer Accounts Hub

Customer Accounts Hub

Recensioni (77)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
10 aprile 2024

It just works

My Store
Australia
28 giorni di utilizzo dell’app
6 dicembre 2023

Very humble and servicial attendance from the support team. Great work.

JAGPER
Messico
21 giorni di utilizzo dell’app
12 marzo 2024

Dynamic technology coupled with excellent customer service. Way to go!

Lowcountry Littles
Stati Uniti
Circa 16 ore di utilizzo dell’app
Data modifica: 2 febbraio 2022

Customer Hub really makes our customer account page easier for our customers to find what they need especially when using a subscription app. Support, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.

Happy Dog Food
Stati Uniti
Oltre 2 anni di utilizzo dell’app
CustomerHub ha risposto 3 gennaio 2022

Thanks so much for the review Debra, we’re so sorry to see that you experienced an issue while installing the CustomerHub app. We’ve been through our monitoring software and have found no indication of any issues and suspect you may have simply encountered a local network issue given the way you describe the problem.

We’d love to have this resolved for you and have requested store access as well as sent a few emails and reached out over Facebook and phone. If you’re able to get back in touch with us or grant store access we’ll jump in and find out what’s happened and have it all resolved for you.

Thanks again Debra, I look forward to hearing from you shortly.

Update:

We were very happy to get in touch and see that you were able to setup the CustomerHub app without issue. Also thanks for providing us store access to be able to setup the PayWhirl integration for you, and we were so glad to hear that “it looks great!”.

Always feel free to get in touch if you need anything else and we hope you continue to enjoy using CustomerHub.

5 gennaio 2022

We utilize this app to provide a more robust customer account page and utilize its integration with the Draft Orders app from another developer so that our price quotes and historical order information are visible in one place. Looking forward to building it out with other integrations and custom links to create our perfect customer portal. In addition, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.

Jewelry by Johan
Stati Uniti
Quasi 2 anni di utilizzo dell’app
CustomerHub ha risposto 6 gennaio 2022

Thanks so much for the amazing review and so glad we were able to help and add the new integration for you. It's been a pleasure assisting and we're looking forward to working with you to add more in the future.

4 febbraio 2022

Not only does this app work seamlessly, but it's also easy to set up, and greatly enhances our customer experience. I can not say enough about the support team. We were having issues with our subscription app and they were responsive, helpful, and created an integration so that we could move forward! I highly, highly recommend this app!

Aspyn Market
Stati Uniti
Oltre un anno di utilizzo dell’app
9 marzo 2022

Ezra and his team are a pleasure to work with. It is very hard to find this kind of support. Their response time is super quick, they are professional, and know what they are doing. 5+ stars

SirenWireless
Stati Uniti
Oltre un anno di utilizzo dell’app
20 giugno 2022

What a wonderful app! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem on the site and they were very kind and very efficient. They solved everything in a few moments with great competence. Other super positive things is that this app have a lot of other app integration! Very good! Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!

NuvoleBlu
Italia
Circa un anno di utilizzo dell’app
12 gennaio 2023

The customer portal looks great and works flawlessly - but my favorite part about this app is the support. Ezra and the CustomerHub team are quick and willing to provide support! There's room for extensibility with some custom coding and a decent amount of documentation to reference. Highly recommend CustomerHub.

Tommy Car Wash Systems
Stati Uniti
Circa un anno di utilizzo dell’app
2 dicembre 2022

I found this app after trying a couple of others and I felt it really suited what I wanted for my customers. It's easy to use, clear and has the basic functions needed to make the accounts page compliment your website.
If you need customer service, Ezra is quick to reply and the team is always ready to help. Really recommend this app.

Filthy Otaku
Australia
11 mesi di utilizzo dell’app