Customer Accounts Hub

Customer Accounts Hub

Recensioni (78)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
10 luglio 2022

CustomerHub is a tool that allows me to create a seamless customer experience. The tool allows me to integrate my customer account page with other apps, like returns, rewards, and wishlists, which helps me improve my customer experience. I love that the tool is easy to use and the customer support is great. https://www.kinkytoy.store/
https://www.shackled.me/

Kinky Toy Store
Canada
6 mesi di utilizzo dell’app
10 aprile 2024

It just works

My Store
Australia
28 giorni di utilizzo dell’app
21 febbraio 2023

What can I say? The customer hub has simplified and revolutionised our customer experience, help us drive recurring customers, account logins and repeat business. It probably paid for itself on day 1! Add that that extremely good and responsive support and you've a 100% recommendation!

Accurascale
Regno Unito
5 mesi di utilizzo dell’app
8 novembre 2022

Fantastic app that can be used to take the customer experience/ease of use up a level. Through this app, I was able to add in a bunch of little requests that my customers had been asking for. Also, the customer service is top notch.

Nerdzoic
Stati Uniti
4 mesi di utilizzo dell’app
8 settembre 2023

This is a brilliant app, super easy to use with absolute stand-out customer service. They respond quickly and take time to explain everything like an actual human. The app itself looks great and has some clever integrations. Also, how refreshing to see an affordable price for such a comprehensive product and service. Highly recommend.

Libertina
Regno Unito
4 mesi di utilizzo dell’app
6 aprile 2022

Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way.
Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work.
Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus.
Strongly recommended.

Les Terroirs
Giappone
3 mesi di utilizzo dell’app
24 gennaio 2022

This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.

Qivapii
Stati Uniti
3 mesi di utilizzo dell’app
CustomerHub ha risposto 25 gennaio 2022

Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.

14 aprile 2022

This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.

Supplement First
Stati Uniti
3 mesi di utilizzo dell’app
15 marzo 2024

I really want to thank the Customer Hub staff for the great assistance received! Simply exceptional! I received continuous assistance for a specific need and they helped me to fully achieve the goal. Thanks to their commitment and great work they did following my requests, I was able to end my website. Thanks in particular to Ezra, a unique professionalism! I recommend to all Customer Hub and if you have specific needs, they will be able to help you with maximum professionalism! Thanks thanks thanks!

ARDUINO ASTE
Italia
Circa un mese di utilizzo dell’app
Data modifica: 1 agosto 2023

Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them!

Thank you!

I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?

Parker on the Porch
Stati Uniti
2 mesi di utilizzo dell’app
CustomerHub ha risposto 26 luglio 2023

Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app.

We also agree and would expect a response within 7 days and always aim to reply much faster than that.

We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have.

Looking forward to hearing from you.

Ezra