Customer Accounts Hub , 66 recensioni
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In base alla valutazione
Excellent app. When I started adding apps to my store this was the first one I installed. The app works great with other apps like; Bon, Judge.me and Parcel Panel. Installing this app first allowed me to make sure I only installed apps that work with CustomerHub. Overall I am really happy how CustomerHub performs on my site. Customer service is great with quick responses and easy explainations. I definitely suggest this app.
Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way.
Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work.
Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus.
Strongly recommended.
This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.
Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.
This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.
STUNNINGLY AMAZING!!!!
You may think that I am exaggerating. However, if you have been running a Shopify store for more than 6 years, searching for a solution to the native customer account page for all these years then finally find this app, you probably know my feeling.
Customer Accounts Hub is MAGIC!! It integrates to the membership reward app I am using. When I toggled on the integration I was literally shocked by how perfectly it executed the integration. The implementation to my store was sooth like butter.
Actually, leaving a positive comment is an irrational action for me. Think if you have a powerful weapon, why would you recommend it to others when they may be your potential competitors lol But Customer Accounts Hub is so great that I really want to thanks the team. Wish you guys all the best and earn the profit you deserve. This is a MASTERPIECE.
Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them!
Thank you!
I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?
Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app.
We also agree and would expect a response within 7 days and always aim to reply much faster than that.
We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have.
Looking forward to hearing from you.
Ezra
Customer hub is incredible, the team is so helpful, so willing to jump in and work on something to make the experience fit your requirements. I'm so impressed by their customer service team, their ability to answer questions, and their ability to integrate with our business model. The Customization is beyond any other app on the market, and this works with shopifys native recaptcha which a lot of older custom account page apps struggle with. Get this app, if you are on the fence take the leap.
Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!
So far I really like the app, perfectly aligned with my brand, the price of the app is something I can afford for a long time as a small business starting out, amazing support team, really hope to use this for a long time app, i like the win-win feel, so i must give 5 stars, they deserve this praise
Exactly what we needed to customize the account area for our wholesale clients. Great support when we had an issue. Would highly recommend!