Customify ‑ Custom Product App

Initial response time to install app was a bit slow, but when I got in contact with them service has been great.

No response from Customify team in regards to helping me install app. I really wanted this app for my customers whom are begging for these features but I can't sit around for days just waiting for a response. App deleted, moving on. (sad face)

So far no resposne after 4 days from anyone regarding installation or any questions.

Great customer service !!
They are helping with setting up everything !
I wish it was free i just wanted a text box but i love how they help right away.

I have been trying to test it for a few days now unsuccessfully. When I spoke with CS Erica H, she advised to use it with Firefox. When I asked if it will eventually work with Chrome so I can make an informed decision to finalize which app to use post trial, her response was "I can see you are using Chrome, hence the suggestion to use Firefox" - verbatim - which is a stupid answer given the question. I responded back to "re-ask" my question but she did not bother replying. DON'T WASTE YOUR TIME WITH THIS APP. Small businesses have limited resources, including time and effort, and a day or two spent on figuring out one app that has many competition is a day wasted.

I wanted this app to work as the price and customisations were what I wanted but no go.
Keeps locking up when trying to add templates, and not enough product options. Doesn't have templates for rectangle objects like towels, as well as many other common products.

The concept is good, but for some reason, it keeps telling me that I have been logged out. Hope there's more tutorial offered.

Yet another app that promises and does not deliver .... Come on Shopify, you need to start some quality control !

The app is not extremely user-friendly and neither is the installation process. When attempting to configure the app in my store, it took several days to receive a response. For me, this was unacceptable as I needed to launch my store and could not do so without the appropriate application installed. After speaking to two representatives, I never received a resolution and had to cancel my subscription and uninstall the app. I ended up going with another product personalization app that has worked much better, more user-friendly, and very prompt customer service.

Worst App that I ever seen ! Do not lose your time and work !