Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
20 november 2019

Amazing app! I use this app to customize our product it makes the customization process for my customers so much easier! I had some technical difficulties with the app but customify support was a huge help, thank you!

harkerschool
Verenigde Staten
2 maanden gebruiken de app
26 februari 2018

Great app, great support, thank you Customify team. I need a guide how to set the product and they provide me a video tutorial using my own store.

Shopspade
Singapore
2 maanden gebruiken de app
19 juli 2017

Great app and amazing support. Highly recommended

Teerrific Store
Tsjechië
2 maanden gebruiken de app
Bewerkt 19 september 2023

Once the installation is complete, the setup process is extremely difficult. Customer support is difficult with agents who do not speak English well. Chat is provided through FB messenger and is difficult. Communications are poor from the company, causing delays and misunderstandings that could be avoided if the developer had a better grasp of communication. A basic question of business hours available caused delays and confusion because they did not know how to note the times in my country (USA). Instructional videos lack detailed instructions and are not for the same version as the most recent one. Many promises made, but the instructions were too poor to be useful. I have spent HOURS trying to make this work and use the instructions as provided, but have abandoned it as an unusable app. Frozen screens, long delays in resetting options make this a non-starter for anyone needing a working, productive app.

Mountain Metal Arts
Verenigde Staten
12 dagen gebruiken de app
Customify heeft geantwoord 9 september 2023

Hello,

We always replied to both your chat messages and emails in a timely manner. We already asked for collaborator access to help you set up the app. However, you haven't approved the access request till now.
Yet, you posted a negative review. It is not fair.

8 april 2019

Customify is very well-developed app with sophisticated customization functions that fit our needs. The customer support team is execellent to answer any question and trouble shoot promptly. The set up is simple and quick. Would highly recommend!!!

Rite
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 25 september 2018

MOST IMPORTANT: The tech support for this app is AMAZING. I am hard to impress. However, Hasan has gone above and beyond what I would ever expect for the monthly fee. In reality, if we all had an employee as dedicated as Hasan is, the world would be a better place! Thank you, Hasan. Impeccable service.

The app:
I run a store that allows customers to upload images and create their own custom packaging labels.
This app uses a "layers" system of transparent images for product mock up generation.
This allows me to provide guidelines for the customer to use for image placement. i.e., I can show them where the cut and bleed areas are.
Output image resolution and layers are optional.
In my store's case, I only output the customer's uploaded image. I do not export any other layers, because my designers do the fine tuning after the order is placed.

This app is beautiful. The service is better. Seriously.

- Michael, CropContainers.com

Crop Containers
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
8 april 2020

Very easy and simple to use. Great for stores looking for customers to build/customize product. Hasan responded very quickly and fixed a few issues. App was working great it was more visual things I was trying to fix and again Hasan responded quickly fixed everything right away. Thank you!!

Klassic Prints
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
24 september 2018

Ok. It's early days but so far my experience with this app has been better than expected. Kamal so far has always answered my emails and has been helpful even though I messed up a couple of times.

The app itself is not the one with the most features or the most advanced. It is though a great c=value for the price. I tested all the customization apps. They are definitely over priced. You can get the same customizations with this app plus add some extra features without having to pay extra for them with a little bit of coding or even getting it integrated with other apps.

Now, all the other apps want to charge you more for white labeling. The app the starts with "INK" and ends with "Bay" wants you to pay an outrageaou monthly fee for it and you can't even edit the CSS, they have to do it and want to also charge for it.

The one that starts with "Q" is very similar to this one but the pipeline is tedious. This app is cheaper than both and has a nice balance of features between both. And since it works mostly straight from your store and theme, you can add more features yourself. The other apps work on a server and you can't.

Again, so far I'm happy with this app. Hopefully some more features are added soon to make it better and easier.

Hope this review is helpful. Recommend you to try this one first and ask support about how to accomplish what you need from it.

Rebel Factory Apparel
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
25 maart 2021

Hasan has been more than helpful. Answers all of my support questions in a timely manner and has truly overextended support. The app is great addition to my website launching soon. Thank you

We Do the Colors
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
6 november 2017

Kamal is simply superb and he responded so quick and solved the issues in a jiffy !!!

Awesome Traders
India
Ongeveer 2 maanden gebruiken de app