Recensioni (258)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
26 dicembre 2024

Although I have my entire site fot in with this app and it's too much to go back now and change it..they charge you for the service..THEN CHARGE YOU AGAIN WHEN THE CUSTOMER USES IT..$1 FOR EVERY SINGLE TRANSACTION PLUS 50/MONTH...WHICH IS OUTRIGHT REDICULOUS..do not use this service without realizing how much they are taking..absolutely insane..the software is very limited in usability to be charging that much

My Custom Designs
Stati Uniti
4 mesi di utilizzo dell’app
20 dicembre 2024

This app is not that good:
1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged.
2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else.
3. the clips in the library in the app cannot be deleted, and after I accidentally deleted them, they can only manually add them one by one. It can't be reset either. I appreciate the efforts of their staff. But it seems like their company is powerless on this issue.
4. even though I paid for it and have only been using it for a couple of days, I can't use it at all due to deletion of libraries. Which means I'm not actually using it at all. I paid the full fee. I had a problem and they couldn't fix it immediately.
Doesn't matter
Goodbye ...... never again!

Nextuniq
Stati Uniti
Circa un mese di utilizzo dell’app
18 febbraio 2025

Johfre was so patient and thorough. Customily is exactly what I was looking for. This is a fascinating app and I'm so glad I found it.

Lucky Dooby Doodle Store
Stati Uniti
12 giorni di utilizzo dell’app
Customily ha risposto 20 febbraio 2025

Thank you for your wonderful review! We're so happy to hear that Jhofre provided patient and thorough support and that Customily is exactly what you were looking for. If you ever need anything else, we're here to help. Enjoy using the app! 😊🚀

17 gennaio 2025

Support (Cecilia) was on the ball and helped solve my problem.

Home Decor Gifts
Regno Unito
2 mesi di utilizzo dell’app
Customily ha risposto 20 gennaio 2025

Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot to us.
Thank you for choosing Customily! 💫

18 febbraio 2025

Jhofre went above and beyond when explaining to me how to integrate Customily with my shopify store!

Ignite Design
Stati Uniti
21 giorni di utilizzo dell’app
Customily ha risposto 20 febbraio 2025

Thank you for your kind words! We're so glad to hear that Jhofre went above and beyond to help you integrate Customily with your Shopify store. If you ever need further assistance, we're always here to help! 🚀

8 novembre 2024

Customily Product Personalizer has been a game-changer for my business! I recently had a meeting with Josema from the support team, and his assistance was exceptional. He took the time to understand my specific needs and tailored the support to ensure everything worked smoothly. Every question was answered in detail, and he went above and beyond to set me up for success. This level of support is rare, and I highly recommend Customily for anyone looking to provide a personalized experience to their customers!

Walledio
Svezia
Circa un mese di utilizzo dell’app
Customily ha risposto 11 novembre 2024

Thank you so much for your amazing feedback! 🤗
We're happy to know that Customily has made such a positive impact on your business. It's also wonderful that Josema was able to provide the tailored support you needed and that he went the extra mile to ensure everything ran smoothly. We pride ourselves on delivering personalized, attentive service, and it's always rewarding to know it makes a difference. Thanks again for recommending us—we’re here whenever you need us! 💜

24 febbraio 2025

Très réactif dans le support, a su apporter une solution efficace avec une vidéo explicative.

IMAGINE
Francia
Circa 2 mesi di utilizzo dell’app
Customily ha risposto 28 febbraio 2025

Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous apporter une solution efficace avec une vidéo explicative. N’hésitez pas à nous contacter si vous avez besoin d’aide à nouveau. Bonne personnalisation ! 🎨🚀

25 ottobre 2024

Great program to personalize your POD products. They even have premade designs that are easy to make your own, too! Some of the aspects take a little learning, but they provide tons of tutorials and videos on you tube to help you find your way. It's so worth it to learn because the finished products are amazing and customers love the attention to detail.

Charmies
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Customily ha risposto 28 ottobre 2024

Thank you so much for your wonderful feedback! 😊
We're glad you're enjoying our personalization features and premade designs. We understand that there can be a bit of a learning curve, and it’s great to know our YouTube tutorials have been helpful. We keep working hard to make Customily the best possible!
Our team is also always available for assistance, so if you ever need anything, we’re here to help. Happy customizing! ✨

9 febbraio 2025

Great support

Thesunnyzone
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Customily ha risposto 17 febbraio 2025

Thank you for your review!
If you need assistance with anything just let us know, we're here to help! 🥰

29 novembre 2024

It a good app, after the learning curve

Real Gifts Of Love
Stati Uniti
3 mesi di utilizzo dell’app
Customily ha risposto 2 dicembre 2024

Thank you for your feedback! We're glad you're enjoying the app. We’re always working to make the experience even more intuitive, and we’re here to help if you have any questions during the learning process! 💜