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Great personalization options, really good documentation and very helpful support. Thank you very much
Thank you very much for your review :) we love working with Majowis as well! Let us know if we can help you with anything else!
App có giao diện rất thân thiện và dễ sử dụng cho khách hàng.
Cho 5sao về độ nhiệt tình của các bạn support!!!!! <3
Cảm ơn vì đánh giá tốt của bạn! :) Chúng tôi rất vui được hỗ trợ bạn và mong muốn tiếp tục hợp tác trong năm nay! Nếu bạn cần thêm thông tin, xin vui lòng liên hệ cho chúng tôi.
There's a lot of apps out there for customizing products. So why Customily? Well, their set up process is SO much easier than everything else that's out there. The UI is easy to navigate and all functions are simple to create. This is from someone that is tech savvy, but not to that extent.
On top of that, their customer service and dev teams are incredibly helpful. If there's anything that's out of your reach, they are sure to help. Well worth the price!
Thank you for your support and kind words!
We're thrilled that you're happy with Customily and making good use of it ;)
If you need help with anything, you know how to reach us! :D we'll keep working hard to deliver the best service possible!
Tried to reach out for creating a product for our business as no one in the team knows how to finish the customization， and it is urgent for us， received the answer 10 hours later, and told me they are going to charge extra. Don‘t know if this is normal, yet Sounds not cool.
Hello Kai, Cecilia here. As I mentioned in our conversation, I’m really sorry for your bad experience. I’m confident though that our team did make that product for you and it lives up to your expectations :)
We are happy to still have you as a customer, in spite of this misunderstanding. As we mentioned over email, our service does not include configuring products for our customers (with over 3500 customers, and selling more than 2 million products, that would be impossible!). Still, we are happy to help whenever we can.
Anyway, I believe your products are working just as you want them to, which is what's important! If you need more help you know where to find us.
Morena and Jose are amazing. The product is robust and feature rich. Once you wrap your head around the features the product is easily navigated. No better product customiser out there.
Thanks for your kind review and support!
We're happy to be of help and that you're enjoying Customily!
You know how to reach us if you need further assistance :)
This is a great and very intuitive app once you understand how it works. They have lots of help articles explaining everything you could need, and extremely responsive support when you still can't figure something out. I highly recommend, will be saving us a lot of time.
Thanks for your review! We work really hard to give the best customer support to our users, so we're happy to read your words.
Let us know if we can help you with anything else!
Found this app poorly executed. The designer is slow and setup of artworks is cumbersome. Do yourself a favour and try Teeinblue instead. Cheaper with more features. EDIT: In reply to the developer. 1 day was all I required to evalutate the apps performance. I also did not appreciate the email I recieved after uninstalling from your team, where it says "I know you currently have another personalizer tool, but" and attempted to point out "that i'm missing out on a more realistic preview". Again, the alternate app mentioned is cheaper and seems to load faster, and is more straightforward in its setup tools. Thanks
Hello! Thanks for your feedback. We’re sorry to read that you had a bad experience in such a short time! We’d love it if you had tried our app for more than a day to understand its potential.
Of course, you are invited to try it again in the future if your current app doesn’t meet your expectations :)
They haven't updated to the new Printful API token after months.. Edit: They have since corrected this.
Thank you so much for your support! We really appreciate it 😊