レビュー (258)

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の7%は1つ星です
編集日:2024年12月3日

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

Moontowne
アメリカ合衆国
アプリの使用期間:2ヶ月
Customilyが返信しました 2024年12月2日

Thank you for your kind words! We're so glad to hear you enjoyed our fast communication and customer service. We're here to help anytime you need! 💜

2024年12月14日

Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.

Arete Pickleball
アメリカ合衆国
アプリの使用期間:3ヶ月
Customilyが返信しました 2024年12月16日

Thank you for your kind words! 🥰
We're thrilled to hear about your positive experience with Jhofre. He is indeed a dedicated and diligent team member, and we're glad he's been able to support you throughout the onboarding process.
If you ever need further assistance, don't hesitate to reach out!

2024年10月19日

Great software and amazing support from Jhofre! There is definitely a learning curve with the app and it's easy to get to 90% but that last 10% is challenging the first time around. Jhofre shared screens and took my concept and made it reality - and showed me how to do it. I'm independent now but know that I have both the software and the support to get to selling some customized products!

JavaMania
アメリカ合衆国
アプリの使用期間:3ヶ月
Customilyが返信しました 2024年10月21日

Thank you so much for your review! 🤩
We're happy to know that you had a great experience with both the software and Jhofre's support. We understand that there can be a learning curve, and it's awesome to know Jhofre was able to help you and even empower you to handle things on your own.
We're here whenever you need us, and we can't wait to see your customized products in action!
Happy selling!

2024年10月11日

The learning curve was/is steep, but once you get that down, It's very flexible with what it can do. I've gone through several web meetings with Jose and I wanted to do something that hadn't been done. Jose sorted it out, figured out the steps needed to make it work and It works perfectly.

Augusto has also been incredible, developing methods to get the final product figured out. They are very good to work with and I highly recommend.

It will constantly evolve, but this site is driven by customily, and its working perfectly.

https://racepacedesigns.com/

Race Pace Designs
アメリカ合衆国
アプリの使用期間:2ヶ月
Customilyが返信しました 2024年10月14日

Thank you so much for your thoughtful review! 🤗
We're thrilled to read that you've had a great experience with both Jose and Augusto. Our team always strives to go above and beyond to ensure that everything works perfectly for your specific needs, and it's great to know that we've been able to do that for you. We truly appreciate your recommendation and look forward to continuing to evolve with you as your business grows.

If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Customily!

2024年12月12日

Very useful
efficient support
good service
solutions accurately
thanks a lot!!!!

Katherine Candle
アメリカ合衆国
アプリの使用期間:6日
2024年10月22日

The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.

LDSGIFT
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
Customilyが返信しました 2024年10月24日

Thank you for sharing your experience! We're so glad Julieta could provide quick support and help set up your Customily account across both Shopify stores. We're committed to making the process as seamless as possible. Don't hesitate to reach out if you need any more assistance! 💜

2024年12月16日

Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !

Marinotte Design
フランス
アプリの使用期間:約1ヶ月
Customilyが返信しました 2024年12月17日

Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !

2024年11月12日

Very nice app and support! :)

Stilnest
ドイツ
アプリの使用期間:2年以上
Customilyが返信しました 2024年11月13日

Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!

2024年10月9日

Really good customer support that fixes almost any issue within a good time.
Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool.
Also a great tool to work with

Vasaboden
スウェーデン
アプリの使用期間:約2ヶ月
Customilyが返信しました 2024年10月10日

Thank you so much for your review! 😊
We're happy to know that you've had a positive experience with our customer support and that you find value in our community.
We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that.
If you need anything else, we're here to help!

2024年12月10日

I am at the beginning of my online store and cecilia helped me so much!

Rotkehlchen&Co
ドイツ
アプリの使用期間:29日