Avaliações (258)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
Editado a 3 de dezembro de 2024

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

Moontowne
Estados Unidos
2 meses usando a aplicação
Questão respondida por Customily 2 de dezembro de 2024

Thank you for your kind words! We're so glad to hear you enjoyed our fast communication and customer service. We're here to help anytime you need! 💜

14 de dezembro de 2024

Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.

Arete Pickleball
Estados Unidos
3 meses usando a aplicação
Questão respondida por Customily 16 de dezembro de 2024

Thank you for your kind words! 🥰
We're thrilled to hear about your positive experience with Jhofre. He is indeed a dedicated and diligent team member, and we're glad he's been able to support you throughout the onboarding process.
If you ever need further assistance, don't hesitate to reach out!

19 de outubro de 2024

Great software and amazing support from Jhofre! There is definitely a learning curve with the app and it's easy to get to 90% but that last 10% is challenging the first time around. Jhofre shared screens and took my concept and made it reality - and showed me how to do it. I'm independent now but know that I have both the software and the support to get to selling some customized products!

JavaMania
Estados Unidos
3 meses usando a aplicação
Questão respondida por Customily 21 de outubro de 2024

Thank you so much for your review! 🤩
We're happy to know that you had a great experience with both the software and Jhofre's support. We understand that there can be a learning curve, and it's awesome to know Jhofre was able to help you and even empower you to handle things on your own.
We're here whenever you need us, and we can't wait to see your customized products in action!
Happy selling!

11 de outubro de 2024

The learning curve was/is steep, but once you get that down, It's very flexible with what it can do. I've gone through several web meetings with Jose and I wanted to do something that hadn't been done. Jose sorted it out, figured out the steps needed to make it work and It works perfectly.

Augusto has also been incredible, developing methods to get the final product figured out. They are very good to work with and I highly recommend.

It will constantly evolve, but this site is driven by customily, and its working perfectly.

https://racepacedesigns.com/

Race Pace Designs
Estados Unidos
2 meses usando a aplicação
Questão respondida por Customily 14 de outubro de 2024

Thank you so much for your thoughtful review! 🤗
We're thrilled to read that you've had a great experience with both Jose and Augusto. Our team always strives to go above and beyond to ensure that everything works perfectly for your specific needs, and it's great to know that we've been able to do that for you. We truly appreciate your recommendation and look forward to continuing to evolve with you as your business grows.

If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Customily!

12 de dezembro de 2024

Very useful
efficient support
good service
solutions accurately
thanks a lot!!!!

Katherine Candle
Estados Unidos
6 dias usando a aplicação
22 de outubro de 2024

The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.

LDSGIFT
Hong Kong, RAE da China
3 meses usando a aplicação
Questão respondida por Customily 24 de outubro de 2024

Thank you for sharing your experience! We're so glad Julieta could provide quick support and help set up your Customily account across both Shopify stores. We're committed to making the process as seamless as possible. Don't hesitate to reach out if you need any more assistance! 💜

16 de dezembro de 2024

Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !

Marinotte Design
França
Aproximadamente 1 mês usando a aplicação
Questão respondida por Customily 17 de dezembro de 2024

Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis que notre application réponde parfaitement à vos besoins en matière de personnalisation de produits. Un grand merci également pour vos mots sur notre service client, nous faisons toujours de notre mieux pour vous accompagner efficacement. 🚀 N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins. À très bientôt !

12 de novembro de 2024

Very nice app and support! :)

Stilnest
Alemanha
Mais de 2 anos usando a aplicação
Questão respondida por Customily 13 de novembro de 2024

Thank you so much for your review! 😊 We're happy that you're enjoying the app and that our support team could help. If you ever need assistance, we're here for you!

9 de outubro de 2024

Really good customer support that fixes almost any issue within a good time.
Also a great community where suggestions from customers (us) is taken seriously and being evaluated ...and if possible implemented in the tool.
Also a great tool to work with

Vasaboden
Suécia
Aproximadamente 2 meses usando a aplicação
Questão respondida por Customily 10 de outubro de 2024

Thank you so much for your review! 😊
We're happy to know that you've had a positive experience with our customer support and that you find value in our community.
We take every suggestion seriously, and it's great to read you appreciate that. We're constantly working to improve the tool, and your feedback plays a huge part in that.
If you need anything else, we're here to help!

10 de dezembro de 2024

I am at the beginning of my online store and cecilia helped me so much!

Rotkehlchen&Co
Alemanha
29 dias usando a aplicação