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Great easy app to use, great support, helped me with a small technical issue I had. Simple to install and configure
The app itself is pretty average, but the customer support is by far the BEST. It's so fast that you'll find it difficult to keep up with their replies, I mean it not even kidding. They reply in SECONDS by email. Try them.
Gran atención al cliente, tuve una duda y contacté con el servicio técnico, me atendieron rápido y muy bien. Por lo demás, muy sencilla de utilizar.
I just downloaded the products. The support is fast and effective. Lets see if this will be able to boost my store's variety.
Glad they have a super friendly support team for newbie like me, they will go beyond and do the extra, extra mile with patience and professionalism. thank you so much will explore more... thank you
I needed fields for my customers to add custom engraving text. This app works well! It is well worth the money!
Common theme here ... App install instructions dont work and Raj very helpful. And the price is great !!! Sure, Raj is helpful once you give him admin credentials for your site, and he's dying for a 5 star rating on first contact. Cmon People ... Dont fall for this. Dont give anyone admin creds TO YOUR BUSINESS for anything.
How about they fix the install instructions so things work the first time. ??
Hi,
I have checked the instruction video is working perfectly at our end.
If you send staff account invitation then we can also check and fix that issue which you face.
Also, we didn't ask anyone to put 5-star rating.
Thanks for your feedback
So quick to install and so far it is working really well. Customer service was super helpful to install it.
Thank you for your beautiful review!
My customers, could just complete the buying process without even uploading a picture or inserting text. I then tested it myself... You can just buy the product and skip the required information. And that´s beside i marked, that it is required for the customer.
So now i have tons of work and reparation to do. Thank you for this useless app.
Hi,
Sorry for your inconvenience.
If the customers are not able to upload an image then please allow us to check because sometimes theme JS conflicts on the product page.
I found the app a little difficult to install although there was a video (but I could not find where to install the code).
The support was good, Raj was very helpful and wanted to solve the issue.
I would prefer something a little simpler though.