Custom Product Builder , 135 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
28 febbraio 2022

The Custom Product Builder Website is not very marketing friendly like their competitors, but I did a lot of research and the functionality and price can't be beat. As with any new program, there will be a learning curve, but they have lots of FAQ's and videos to help you out. In addition, you can ask them a question get a fairly rapid response. I highly recommend CPB for any of your configurator needs.

Chief Caddo
Stati Uniti
Circa un mese di utilizzo dell’app
7 ottobre 2022

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

Airframes Alaska
Stati Uniti
Circa un mese di utilizzo dell’app
15 giugno 2020

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc.
The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked.

The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades.

The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included.

O bag México
Messico
Oltre 2 anni di utilizzo dell’app
Buildateam ha risposto 27 agosto 2020

Hi there,

Thank you for your feedback and apologies for the inconvenience! We made sure to address the issues you mentioned.

We added a new feature for SKU & Inventory management and reduced the price of the app to support new online businesses!

We are constantly working on new improvements as well. Here is the full list of updates: https://buildateam.zendesk.com/hc/en-us/articles/360042242811-CUSTOM-PRODUCT-BUILDER-CHANGELOG-SHOPIFY-

Let us know if you have any questions!

Cheers,
CPB Support Team

20 dicembre 2021

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Cardstock Warehouse Paper Company®, Inc
Stati Uniti
Circa un mese di utilizzo dell’app
26 agosto 2022

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

Your Art by You
Irlanda
27 giorni di utilizzo dell’app
Data modifica: 14 aprile 2021

An update to my last review...Egor And Lex have been great! They are very helpful and admit that this can be a challenging learning curve because of the options and level of sophistication it can achieve. I'm confident that by the time I (we) have everything up and running that this will be a 5 star review! Thank you, Lex and Egor, for your help!

BRETT LAUREN
Stati Uniti
Quasi 2 anni di utilizzo dell’app
3 ottobre 2022

Support is atrocious. Lots of bugs and things that don't work correctly. When trying to get aide or help, it takes DAYS before a response, which is wayyyy too long when your whole store runs on their app. When you do get help, you get moved from person to person. Have had an issue persistent for weeks, and it still isn't resolved. I installed and setup from top to bottom another app by the time I've even gotten a simple response. Goodbye and good riddance CPB

Evolve PCs
Stati Uniti
Quasi 2 anni di utilizzo dell’app
6 marzo 2020

The app was working until the recent update. Please help. We need to get this up and running the soonest.

Druh Belts & Buckles Best Designer Golf Belts Accessories & Clothing
Stati Uniti
Oltre un anno di utilizzo dell’app
Buildateam ha risposto 13 aprile 2020

Hi team,

We hope you are doing well!

We apologize for the inconvenience. In our recent v3 release we updated a lot of core functionality for better speed and UX. Unfortunately it also included some bugs. Over the last few weeks we have been actively working on releasing fixes for all reported issues including the ones you sent to us.

We have released a patch for rendering default options with support of 3 logic levels on Mar 17th. It also included a lot of other fixes / features. You can see an up to date changelog here: https://buildateam.zendesk.com/hc/en-us/articles/360042242811

Please let us know if you have any other issues or need help with anything else.

Stay Safe!

Cheers,
CPB Team.

28 novembre 2017

In looking at all the custom builders out there Product Builder was by far the most flexible and professional looking. Working with Lex and his team was great. They were responsive to all my questions and were very helpful when I had questions customizing the app to our site. I am very pleased with the flexibility of the app and the end result looks great and easy to use. Our customers are loving being able to design their own product on our site!

Gaia Empowered Women
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Data modifica: 11 marzo 2020

I was a little unlucky to get this app right after they did a big update so there were a few bugs. Once I got in contact with there support they went thought all the problems I had and fixed everything. I'm really happy how it is all working out. Overall good app and good support!

Predator Cycling
Stati Uniti
Oltre un anno di utilizzo dell’app