CPB ‑ Custom Product Builder , 134件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の3%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2018年4月16日

Excellent and very intuitive tool to present your customized products to customers.
It's pretty easy to work with and to adapt with some CSS and the support team were excellent.

Highly recommended.

Regenesi
イタリア
アプリの使用期間:約1ヶ月
2022年10月7日

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

Airframes Alaska
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年6月15日

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc.
The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked.

The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades.

The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included.

O bag México
メキシコ
アプリの使用期間:2年以上
Buildateamが返信しました 2020年8月27日

Hi there,

Thank you for your feedback and apologies for the inconvenience! We made sure to address the issues you mentioned.

We added a new feature for SKU & Inventory management and reduced the price of the app to support new online businesses!

We are constantly working on new improvements as well. Here is the full list of updates: https://buildateam.zendesk.com/hc/en-us/articles/360042242811-CUSTOM-PRODUCT-BUILDER-CHANGELOG-SHOPIFY-

Let us know if you have any questions!

Cheers,
CPB Support Team

2021年12月20日

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Cardstock Warehouse Paper Company®, Inc
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年8月26日

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

Your Art by You
アイルランド
アプリの使用期間:27日
編集日:2021年4月14日

An update to my last review...Egor And Lex have been great! They are very helpful and admit that this can be a challenging learning curve because of the options and level of sophistication it can achieve. I'm confident that by the time I (we) have everything up and running that this will be a 5 star review! Thank you, Lex and Egor, for your help!

BRETT LAUREN
アメリカ合衆国
アプリの使用期間:2年弱
2022年10月3日

Support is atrocious. Lots of bugs and things that don't work correctly. When trying to get aide or help, it takes DAYS before a response, which is wayyyy too long when your whole store runs on their app. When you do get help, you get moved from person to person. Have had an issue persistent for weeks, and it still isn't resolved. I installed and setup from top to bottom another app by the time I've even gotten a simple response. Goodbye and good riddance CPB

Evolve PCs
アメリカ合衆国
アプリの使用期間:2年弱
2020年3月6日

The app was working until the recent update. Please help. We need to get this up and running the soonest.

Druh Belts & Buckles Best Designer Golf Belts Accessories & Clothing
アメリカ合衆国
アプリの使用期間:1年以上
Buildateamが返信しました 2020年4月13日

Hi team,

We hope you are doing well!

We apologize for the inconvenience. In our recent v3 release we updated a lot of core functionality for better speed and UX. Unfortunately it also included some bugs. Over the last few weeks we have been actively working on releasing fixes for all reported issues including the ones you sent to us.

We have released a patch for rendering default options with support of 3 logic levels on Mar 17th. It also included a lot of other fixes / features. You can see an up to date changelog here: https://buildateam.zendesk.com/hc/en-us/articles/360042242811

Please let us know if you have any other issues or need help with anything else.

Stay Safe!

Cheers,
CPB Team.

編集日:2020年3月11日

I was a little unlucky to get this app right after they did a big update so there were a few bugs. Once I got in contact with there support they went thought all the problems I had and fixed everything. I'm really happy how it is all working out. Overall good app and good support!

Predator Cycling
アメリカ合衆国
アプリの使用期間:1年以上
2023年4月27日

Customer service is horrible. I have been waiting for things to get fixed on my website and I can't seem to get anyone to help me. Nobody should have to wait this long for support. If nobody can help me ASAP, I will have to move on to another app. I will be happy to revise my review once my issues are fixed.

Doggie of the Day
アメリカ合衆国
アプリの使用期間:11ヶ月