Helium Customer Fields , 357 arvostelua

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 95 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
15. marraskuu 2023

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

Wow Grooming
Yhdistynyt kuningaskunta
Yli 4 vuotta sovelluksen käyttöä
Helium vastasi 16. marraskuu 2023

Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎

If you ever have any more questions or need assistance in the future, don't hesitate to reach out!

14. elokuu 2023

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
Yhdysvallat
Melkein 8 vuotta sovelluksen käyttöä
Helium vastasi 21. elokuu 2023

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

19. syyskuu 2023

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Helium vastasi 20. syyskuu 2023

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

3. marraskuu 2023

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Helium vastasi 6. marraskuu 2023

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.

6. joulukuu 2023

Helium offers world class customer support to us. Very helpful and responsive. I love them!

HMK TEST STORE
Hongkong – Kiinan erityishallintoalue
2 kuukautta sovelluksen käyttöä
Helium vastasi 8. joulukuu 2023

Thank you for leaving this review! We put a lot of time and effort into supporting our app, and being called "world class" is high praise! 🌏
We're here for you whenever you need assistance 😎

1. syyskuu 2023

Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!

Knemex
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
Helium vastasi 5. syyskuu 2023

Triggers, rules, and complex forms are all things we're obsessed with 🙂

Thank you for taking the time to leave this review! We're here when you need us.

27. lokakuu 2023

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
Australia
4 kuukautta sovelluksen käyttöä
Helium vastasi 30. lokakuu 2023

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

13. heinäkuu 2023

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Tracy Glover Studio
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Helium vastasi 18. heinäkuu 2023

Excellent feedback! Thanks for using Customer Fields! 🤩

31. elokuu 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Helium vastasi 1. syyskuu 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

27. syyskuu 2023

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.

Food Factory
Arabiemiirikunnat
7 kuukautta sovelluksen käyttöä
Helium vastasi 28. syyskuu 2023

Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.