Helium Customer Fields , 353 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 luglio 2015

Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!

The Well Appointed Gentleman
Stati Uniti
Circa un anno di utilizzo dell’app
24 febbraio 2016

Installs really fast with no hiccups

Aquatic Vision 2
Sudafrica
Circa un anno di utilizzo dell’app
3 aprile 2020

We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.

Veto Nails
Germania
Circa un anno di utilizzo dell’app
Helium ha risposto 13 aprile 2020

Glad those file upload fields are working well for you. Thanks for the excellent feedback!

Data modifica: 9 febbraio 2018

This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.

Festejar Com Amor
Brasile
12 mesi di utilizzo dell’app
1 giugno 2018

Easy to work with. Needed an adjustment, which was fulfilled.

Kidspreferred
Stati Uniti
12 mesi di utilizzo dell’app
11 febbraio 2017

This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.

Kinsley Armelle
Stati Uniti
11 mesi di utilizzo dell’app
25 maggio 2016

Josiah was extremely helpful in helping me with the code and answering a couple of my questions. This app is easy to use. I love that now my customers can edit their info.

Paper K Studios
Stati Uniti
11 mesi di utilizzo dell’app
27 aprile 2019

Great app for our wholesale store, with lots of support for custom changes to suit our needs. It also integrates with theme style perfectly. Recommend it.

Georganics Trade EU
Regno Unito
11 mesi di utilizzo dell’app
3 ottobre 2015

Love it. Quick and easy to install and setup, and it just does what it's supposed to do. I added the "Edit your account" to the customer account.liquid page, took a look at the link, and it works smoothly. The user gets directed to a page on the website, rather than being directed to a different address.

Wildifyme
Thailandia
11 mesi di utilizzo dell’app
Data modifica: 19 settembre 2020

Our experience with both Kyle and Katelyn have been consistently extraordinary. They both have shown to take great care and pride in solving anything, from developer to user interface issues. The response is almost immediate and in many cases they will offer temporary solutions before a permanent solution is obtained as well as really thinking through an issue and create a multitude of ways and workarounds to achieve what is needed. I am so glad that these extended fields are NOT part of Shopify as I know that there is no way we would have been able to have some of our issues taken care at the level that they have.
Helium in my opinion in customer service, knowledge, attentiveness and creativity IS the Gold Standard that ALL companies should strive to be. They feel more like really smart caring friends then just a paid service.
Thank you guys,
Dorian

Hairdreams Tapes
Stati Uniti
10 mesi di utilizzo dell’app
Helium ha risposto 27 maggio 2020

Updated 9/21/2020:

"Smart, caring friends" is the best compliment we have ever received as Shopify app developers. "Care" is one of our core values at Helium. That is why work so hard to problem solve particular issues for merchants who use our apps.

In this digital space, transactions and relationships too often feel fast and cheap. At Helium, we constantly remind ourselves of the humans behind the screen who use our products in order to go deeper and deliver more value.

Dorian-- thank you for taking the time to put into words the impact this has had on you and your business. We might just have to frame this review and hang it up in our office! 😊

PS: To clear up any potential confusion, the extended field functionality, although not native to/supported by Shopify, has been integrated with Shopify's metafields so it is technically "part of Shopify" but we know what you meant. 😄