Helium Customer Fields , 355 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
28 agosto 2018

Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!

Clergyimage
Stati Uniti
7 giorni di utilizzo dell’app
7 febbraio 2022

The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!

matt-714
Regno Unito
7 giorni di utilizzo dell’app
Helium ha risposto 7 febbraio 2022

Brilliant! Thanks for sharing your experience with form rules and our support team. 😄

22 dicembre 2017

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Energy Reality Energy Healing
Stati Uniti
7 mesi di utilizzo dell’app
4 gennaio 2016

Easy to add! Thanks and good luck on the big launch :D

Sutera Stockholm
Singapore
7 mesi di utilizzo dell’app
22 aprile 2020

Customer Fields is great for asking your customers additional information when they create an account. This is so important for our wholesale accounts, but it could do wonders for truly understanding your target audience. When I had an issue getting a certain field to behave properly, Kyle from their support team not only fixed the issue fast, but also gave me a tip about creating a thank you page for our account creators. I would definitely recommend this app if you need to create custom fields for forms on your website. :)

Terrasoul Wholesale
Stati Uniti
7 giorni di utilizzo dell’app
Helium ha risposto 23 aprile 2020

Thank you for the excellent recommendation! :)

16 maggio 2016

Super easy, of course should have been an option in shopify store itself but good alternative!

The Fvblane
Paesi Bassi
7 mesi di utilizzo dell’app
16 febbraio 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Cheekitribe
Sudafrica
7 mesi di utilizzo dell’app
31 agosto 2015

Awesome App.. Very simple install.. If I may suggest

I would place the " Edit Your Account " just after the "

{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})

"

at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.

Love the app..

Uspressure
Stati Uniti
6 mesi di utilizzo dell’app
22 dicembre 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Malaysia
6 mesi di utilizzo dell’app
20 marzo 2020

very buggy, doesnt work on mobile for us, and we just found this out. probably lost a lot of potential customers because of it.

Rue Porter
Stati Uniti
5 mesi di utilizzo dell’app
Helium ha risposto 20 marzo 2020

The app's forms are fully responsive and perform well on all types of mobile devices, so there's likely something else going on with your theme code affecting the app's functionality.

Our support team is able to fix these theme issues 99% of the time, even when the problem isn't caused by Customer Fields (other apps or customizations you've made to the theme code).

Unfortunately, there's nothing we can do since you uninstalled without contacting support. We're here to help (at no cost to you) should you decide to reinstall the app!