Helium Customer Fields , 355件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年5月1日

Built out very well, giving lots of needed functions. Great support team, very knowledgable. Very customizble, and easy to view data either from their app or directly in Shopify.

surf.soccerpost
アメリカ合衆国
アプリの使用期間:約1年
Heliumが返信しました 2024年5月3日

Thank you so much for taking the time to leave this review! We're so glad that our support team was able to provide you with the information and help you needed. Thank you again for letting us be a part of your Shopify journey 🙂

2024年3月20日

Works very well for us and their customer service has been stellar.

Industry West
アメリカ合衆国
アプリの使用期間:2年弱
Heliumが返信しました 2024年3月21日

Thank you for taking the time to write this review 😎 We're happy to hear that our support team has been so extempore.
Don't hesitate to reach out to us if you have any questions, comments or feature suggestions. Your feedback is invaluable 😊

2024年2月20日

We have been using Helium CF for quite sometime to manage our register/account section with great success.

However, where this company really shines is it's customer service. Clear concise communication, with generous help and lightning fast turn around times. Truly above and beyond compared to most other "support" experiences I have had.

These are your guys. Period.

Sphero
アメリカ合衆国
アプリの使用期間:2年以上
Heliumが返信しました 2024年2月22日

Thank you so much for taking the time to leave this review and for for trusting us with your registration for so long 😊
It's not easy to keep support in house and based in the US, but we believe it's the best way. Thank you for this feedback. We're always here when you need us 💪🏼

2024年3月8日

Helium has some of the best customer service I have ever experienced for Shopify apps. They are responsive via chat and email and actually read your message to provide relevent and specific guidance, often solving the problem. This is so refreshing! Definitely recommend!

Mustang Motorcycle Seats
アメリカ合衆国
アプリの使用期間:7ヶ月
Heliumが返信しました 2024年3月12日

"Refreshing" customer service 💪🏼 love that! Thank you for taking the time to leave this review and we hope you're ready for riding weather 🏍️

2024年3月13日

Helium is a powerful and easy-to-use app. The integration with Shopify Flow is amazing and gives the app a whole new level. Support is helpful and helped me with a tricky flow that I was setting up.

Puhdistamo - Yrityksille
フィンランド
アプリの使用期間:6ヶ月
Heliumが返信しました 2024年3月14日

Thank you for taking the time to leave this review 🇫🇮 We're very happy to hear that our support team was able to guide you to a solution using Shopify Flow.
Please reach out to us with any further concerns or suggestions 😎

2024年1月29日

App works as expected, the support team quickly respond to and resolve any support requests.

Wholesale (AUS)
オーストラリア
アプリの使用期間:1年以上
Heliumが返信しました 2024年2月1日

We're so excited that you're enjoying the reliability and support we provide with Customer Fields! Thank you for taking the time to leave this review and thank you for allowing us to be a key part of your Shopify journey 😎

2024年1月19日

We have used Custom Fields now for several years as part of our reseller signup and approval process. From day one, the app has worked flawlessly and done exactly what we have needed it to do. Customer support has always been fantastic as well; they are responsive, friendly, and truly go out of the way to help wherever they can. We are a big fan!

FiGPiN Pro
アメリカ合衆国
アプリの使用期間:3年弱
Heliumが返信しました 2024年1月23日

Thank you so much for this review! Hearing from a long-term customer encourages us to keep making Customer Fields even better 💪🏼 Thanks again for taking the time to share your experience - we truly appreciate being a part of your Shopify journey.
Hope you're enjoying the PNW winter as much as we do ☔️

2024年4月17日

Easy to set up, quick support, and is PERFECT for what we needed to accomplish. Thanks!

Pravada Beauty Labs
アメリカ合衆国
アプリの使用期間:15日
Heliumが返信しました 2024年4月19日

🤩 Thank you so much for this kind review. It's always a joy to hear that Customer Fields is providing the perfect solution for a unique need. Thank you for letting us be a part of your Shopify journey 🎒

2024年3月9日

I am using this app solely to replace the customer sign up/register account forms. Functionally, it's the same form, except for one major thing. It has a built in "invisible" recaptcha (no puzzles) that has blocked ALL the fake spam customer accounts I have been dealing with. Our site was receiving about 50 a day and I was constantly deleting them from here and Klaviyo. Exhausting. I didn't want to pay for an app when Shopify should fix this at the source, but I had to bite. It was too much work and no other IP blocking app worked. This is the ONLY thing. Also customer service is great.

Camo Ever After
アメリカ合衆国
アプリの使用期間:23日
Heliumが返信しました 2024年3月12日

Thank you for taking the time to leave this review. We're constantly looking to add features that save our merchants time and headaches.
Thank you for giving us a chance and letting us be a part of your Shopify journey 😊

2024年1月24日

Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.

Thanks, I have no complaints!

United F.C
カナダ
アプリの使用期間:3ヶ月
Heliumが返信しました 2024年1月25日

It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️