レビュー (369)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年10月27日

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
オーストラリア
アプリの使用期間:4ヶ月
Heliumが返信しました 2023年10月30日

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

2023年1月4日

I started using the app yesterday and my wholesale application is already up and running. New customers have used it with such ease and I am very impressed! I would considering a few apps for a couple days and very happy I chose this company! Also special thanks to Katelyn for answering all my questions and helping me when I accidentally added the form to all my pages. The templates are amazing and I was able to use it as a guide to capture all the information that I may have forget to include if I was building it completely from scratch.

Sidekick Styles
アメリカ合衆国
アプリの使用期間:4ヶ月
Heliumが返信しました 2023年1月4日

We're glad you chose us too! 😄

Thanks for taking the time to submit your review!

2019年6月20日

Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!

swiig
アメリカ合衆国
アプリの使用期間:4ヶ月
2018年8月14日

Great for my customer portal. Am able to generate great internal customer data. Great support as well.

A C Thomson Golf Apparel
オーストラリア
アプリの使用期間:4ヶ月
2023年9月1日

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
イギリス
アプリの使用期間:4ヶ月
Heliumが返信しました 2023年9月2日

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

2020年2月28日

I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.

Dip Devices
アメリカ合衆国
アプリの使用期間:4ヶ月
Heliumが返信しました 2020年4月13日

Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!

2020年1月29日

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Just Ingredients
イギリス
アプリの使用期間:4ヶ月
Heliumが返信しました 2020年2月21日

We're so happy to have you! Glad to hear you're happy too :)

2020年1月30日

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

All Animals Solutions LLC
アメリカ合衆国
アプリの使用期間:4ヶ月
Heliumが返信しました 2020年2月21日

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

2021年4月19日

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

BIOSANNA
イギリス
アプリの使用期間:3ヶ月
Heliumが返信しました 2021年4月19日

Thank you! Glad to hear you were able to sync up with Omnisend. 🎉

2020年1月7日

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Investable Oceans
アメリカ合衆国
アプリの使用期間:3ヶ月
Heliumが返信しました 2020年1月23日

Thank you for the great review!