Helium Customer Fields

C'est top et avec support très réactif !

Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.

Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.

Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.

N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Josiah was extremely helpful in helping me with the code and answering a couple of my questions. This app is easy to use. I love that now my customers can edit their info.

Great app for our wholesale store, with lots of support for custom changes to suit our needs. It also integrates with theme style perfectly. Recommend it.

Love it. Quick and easy to install and setup, and it just does what it's supposed to do. I added the "Edit your account" to the customer account.liquid page, took a look at the link, and it works smoothly. The user gets directed to a page on the website, rather than being directed to a different address.

Out of all the custom form apps, this one fit the bill for my client. During the trial period, I ran into some styling issues and support was easy to contact. They were efficient on solving my issue and very nice! Looking forward to utilizing this add-on to its full potential.

If you don't ask, you wont know what they can do!

Excellent app, with FANTASTIC customer support. They helped me out get a complex project on track. Before this app I was very worried not be able to meet my client's requirements. But Customer Fields is very sweet to use and helps you with things that otherwise would be very complicated. It has a very nice interface, allows you to set up your form as a multi step or single page one, allows you to create rules to hide and set fields. AND, has an API that allows you to set hooks, and other advanced functions. All in all I'm very happy with this app.

Great App and team: accurate customer service and the app Helium is working properly and it is easy to use, thankyou

Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.

It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.