レビュー (375)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年10月8日

Enabled our customers to create a B2B company without us having to get involved in the process, vital to the smooth running of our site. Amazing bit of kit so far.

WBC
イギリス
アプリの使用期間:19日
Heliumが返信しました 2024年10月9日

Amazing review! Thank you for trusting us with creating a more seamless B2B company creation on your site. Also, "Amazing bit of kit," should be our new tagline 💪🏼
Again, ...

2024年9月11日

I was really impressed with the customer service from Helium. They were responsive, helpful, and went above and beyond to ensure I was taken care of. It's clear that they truly value their customers and are dedicated to providing a great experience. Highly recommend!

Modaselle
カナダ
アプリの使用期間:6ヶ月
Heliumが返信しました 2024年9月12日

Thank you for this review 😍 We appreciate you reaching out to our support team and for being so understanding. We genuinely value each of our customers and thank you for ...

2024年5月8日

App works exactly as you would imagine. It is also useful for tweaking some of the customer data points Shopify does not give and we need to have from our customers. I would like to give a special shout out to Brett as he was very helpful showing a lot of professionalism.

Antum
メキシコ
アプリの使用期間:2年以上
Heliumが返信しました 2024年5月9日

👏🏼 we LOVE shout outs! We're so happy and proud to have Brett on our team guiding merchants to solutions. Thank you so much for taking the time to tell us that he's doing a ...

2024年7月25日

very useful app, very simple and immediate, exactly what I was looking for, a round of applause also for the support service, fast and professional

Prodotto Mio
イタリア
アプリの使用期間:約1年
Heliumが返信しました 2024年7月26日

👏🏼 Siamo d'accordo che il nostro team di successo del cliente merita un applauso! Grazie per aver dedicato del tempo per lasciare questa recensione e ciao! 🇮🇹

👏🏼 We agree that ...

2024年7月8日

Easy to use, effective, lots of customization, and some of the best customer service

North Spore
アメリカ合衆国
アプリの使用期間:2年以上
Heliumが返信しました 2024年7月9日

😎 Thank you for taking the time to leave this review. We're all about adding value and customization to our app, and we're glad that our customer support team was able to ...

2024年3月9日

I am using this app solely to replace the customer sign up/register account forms. Functionally, it's the same form, except for one major thing. It has a built in "invisible" recaptcha (no puzzles) that has blocked ALL the fake spam customer accounts I have been dealing with. Our site was receiving about 50 a day and I was constantly deleting them from here and Klaviyo. Exhausting. I didn't want ...

Camo Ever After
アメリカ合衆国
アプリの使用期間:6ヶ月
Heliumが返信しました 2024年3月12日

Thank you for taking the time to leave this review. We're constantly looking to add features that save our merchants time and headaches.
Thank you for giving us a chance and ...

2024年5月1日

Built out very well, giving lots of needed functions. Great support team, very knowledgable. Very customizble, and easy to view data either from their app or directly in Shopify.

surf.soccerpost
アメリカ合衆国
アプリの使用期間:1年以上
Heliumが返信しました 2024年5月3日

Thank you so much for taking the time to leave this review! We're so glad that our support team was able to provide you with the information and help you needed. Thank you ...

2024年3月8日

Helium has some of the best customer service I have ever experienced for Shopify apps. They are responsive via chat and email and actually read your message to provide relevent and specific guidance, often solving the problem. This is so refreshing! Definitely recommend!

Mustang Motorcycle Seats
アメリカ合衆国
アプリの使用期間:7ヶ月
Heliumが返信しました 2024年3月12日

"Refreshing" customer service 💪🏼 love that! Thank you for taking the time to leave this review and we hope you're ready for riding weather 🏍️

2024年5月10日

Thoroughly impressed with this app. I have been evaluating different apps for a custom registration workflow for my wholesale business and this app happened to be the last app to evaluate and blew all others away for fun'c around custom forms, integration to shopify, abiliy to manage customer data, import, export, existing customer activation workflow etc etc. This app does not include volume ...

K&K Cap and Hat
カナダ
アプリの使用期間:23日
Heliumが返信しました 2024年5月13日

Wow, thank you for this kind and wonderfully thorough review 😊 We're just glad that you persevered and found us!
Also, thank you for voicing some features you'd like to see ...

2024年7月23日

Helium Customer Fields has been a great tool for creating customer input forms for our B2B e-comm business and the customer support team has been absolutely fantastic at helping us solve challenges related to some related shortcomings of Shopify Plus.

FPS Apparel
アメリカ合衆国
アプリの使用期間:5ヶ月
Heliumが返信しました 2024年7月25日

It's great to hear that you were able to leverage custom input fields on your B2B registration! That's a huge reason why we created Customer Fields 😊 We're also glad that our ...