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Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled.
If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know!
Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.
Easy to install! Work right away. Very nice app
Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great
No support for other languages but English
The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.
This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.
We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊
Thanks for the fantastic review!
Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form)
Thanks for providing an amazing product and superb customer service to go along with it!
We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.
Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍
The application is intuitive, well designed and support is great and relevant.
These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.
Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy
Thanks for the feedback! We're so glad to have you on board 😎
Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.
Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄