レビュー (369)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
編集日:2019年7月26日

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

CentreLine Tire Distribution
カナダ
アプリの使用期間:約6年
編集日:2019年9月30日

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
アメリカ合衆国
アプリの使用期間:6年弱
Heliumが返信しました 2019年9月30日

Thank you!

2018年2月21日

Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss.

Highly recommended!

Renskincareuk
イギリス
アプリの使用期間:5年以上
2017年11月21日

App works as expected. Awesome support!

Bazarcanadense
ブラジル
アプリの使用期間:5年以上
2017年12月15日

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Thread Wholesale
アメリカ合衆国
アプリの使用期間:約5年
2020年6月12日

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app).

The app works well for us and we would highly recommend Helium for their support too!

flirties
イギリス
アプリの使用期間:約5年
Heliumが返信しました 2020年6月12日

Thank you for taking the time to leave a review! We appreciate it. 😊

2023年4月26日

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Unipathic Medicine
アメリカ合衆国
アプリの使用期間:約5年
Heliumが返信しました 2023年4月26日

Great news! Thanks for being a loyal customer for 4 years 🎉

2022年10月14日

I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo

Birth Supplies Canada
カナダ
アプリの使用期間:約5年
Heliumが返信しました 2022年10月14日

Awesome! 🎉

Thanks so much for taking time to submit a review 😊

編集日:2019年3月26日

We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.

Mented Cosmetics
アメリカ合衆国
アプリの使用期間:約5年
編集日:2023年5月31日

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!

Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

Csep Path
カナダ
アプリの使用期間:5年弱