レビュー (370)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年8月31日

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
日本
アプリの使用期間:2年以上
Heliumが返信しました 2023年9月2日

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

2023年4月10日

I am thrilled to write a 5-star review for Helium Customer Fields! Their customer service is excellent, and their app is top-notch. We have been using Helium for years to vet our wholesale applicants, and we have never been disappointed.

The app is intuitive and easy to use, making our vetting process a breeze. The ability to customise fields and tailor them to our specific needs has been a game-changer. Plus, the app integrates seamlessly with our existing systems, which has saved us time and headaches.

But perhaps the most impressive aspect of Helium Customer Fields is their customer service. Whenever we have had questions or issues, their support team has been incredibly responsive and helpful. Their dedication to ensuring their customers are happy and successful is unparalleled.

Overall, I highly recommend Helium Customer Fields to anyone looking for a reliable, customisable, and user-friendly app for their vetting process. Thank you, Helium Customer Fields, for being such a valuable part of our business!

Esthemax Australia
オーストラリア
アプリの使用期間:2年以上
Heliumが返信しました 2023年4月11日

Wow, what an incredible review! Thanks for being a loyal customer for two years and counting! We're always eager to hear how we can improve, so if any feedback comes to mind... you know where to find us 😊

2023年11月3日

Brett responded within minutes of submitting a support request. He quickly understood the issue, completed some initial investigation and had the issue resolved promptly. I would highly recommend this app and support is awesome!

Pop's Drapery Rod Shop LLC
アメリカ合衆国
アプリの使用期間:約2年
Heliumが返信しました 2023年11月6日

Thank you for taking the time to leave this review!
We are super happy to hear that the incomparable Brett was able to do what he does best 💪🏼 We work hard to provide solutions, answers, and documentation for our app, and it's nice to hear that we're adding value and being helpful 😎
Don't hesitate to reach out with any further needs or questions.

2023年6月20日

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
アメリカ合衆国
アプリの使用期間:約2年
Heliumが返信しました 2023年6月20日

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

2022年10月27日

We use this app to help our customers register or edit their account using a form we have created in Customer Fields. Our customers are able to opt out of paying VAT if they are eligible and can start purchasing immediately without having to contact us to change their account and refund the VAT retrospectively. We had a small problem with how to add the 'Edit Account' link to the account page and after reaching out for help it was done for us, what more can you ask for. Excellent app and great support. Thanks for your rapid response & help.

Valentine Wigs
イギリス
アプリの使用期間:約2年
Heliumが返信しました 2022年10月27日

Amazing feedback! 🎉
Thanks for drawing attention to how Customer Fields helps you register and fulfill orders for B2B customers who are VAT-exempt/Tax-exempt. Cheers!

2022年3月9日

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

Harringtons Pet Food
イギリス
アプリの使用期間:約2年
Heliumが返信しました 2022年3月10日

"Highly polished" has our dev team glowing 😇
Thanks for making our day!

2022年6月21日

These guys are really top notch I use them for both of my sites: http://yogamandiram.com and http://pranayama.com

Yoga Mandiram™
アメリカ合衆国
アプリの使用期間:2年弱
Heliumが返信しました 2022年6月21日

Thank you! 🙏

The "request a session" form is a great use of the app's account approval option. 👏

2023年9月11日

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
アメリカ合衆国
アプリの使用期間:2年弱
Heliumが返信しました 2023年9月13日

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

2022年3月10日

Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.

CASSON
カナダ
アプリの使用期間:2年弱
Heliumが返信しました 2022年3月10日

This is an amazingly concise yet thorough round-up... thanks for taking the time to share!

編集日:2021年10月24日

We used this app for many aspects of our website and it has helped us tremendously. The customer service is very knowledgeable in all areas of shopify and coding/integrations and they are very responsive. In addition to the using the app for custom signup fields, We actually use it as a central database for storing crucial information on all our customers, including using it as an infrastructure for storing back end data on each customer in an organized fashion. We highly recommend this app.

ForteCustom
アメリカ合衆国
アプリの使用期間:1年以上
Heliumが返信しました 2022年1月12日

Nice shout out for the underappreciated customer database! Thanks for the great review (and apologies for the late reply). Cheers!