レビュー (370)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2018年10月18日

they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...

Show Stoppers Beauty
アメリカ合衆国
アプリの使用期間:3年以上
2020年4月13日

This app is very useful in gathering important information from our customers. Very helpful support!

Reef Stack
アメリカ合衆国
アプリの使用期間:3年以上
Heliumが返信しました 2020年4月13日

Thanks for the review! We're glad our support team was able to help you out. :)

2017年10月23日

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Netpharmacy
ニュージーランド
アプリの使用期間:3年以上
2016年10月27日

I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!

Schandra
アメリカ合衆国
アプリの使用期間:3年以上
2021年8月24日

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Nostalgic Groove
アメリカ合衆国
アプリの使用期間:約3年
Heliumが返信しました 2021年8月24日

Thanks for the feedback! We're so glad to have you on board 😎

2021年8月18日

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
中国
アプリの使用期間:約3年
Heliumが返信しました 2021年8月19日

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎

2024年2月20日

We have been using Helium CF for quite sometime to manage our register/account section with great success.

However, where this company really shines is it's customer service. Clear concise communication, with generous help and lightning fast turn around times. Truly above and beyond compared to most other "support" experiences I have had.

These are your guys. Period.

Sphero
アメリカ合衆国
アプリの使用期間:2年以上
Heliumが返信しました 2024年2月22日

Thank you so much for taking the time to leave this review and for for trusting us with your registration for so long 😊
It's not easy to keep support in house and based in the US, but we believe it's the best way. Thank you for this feedback. We're always here when you need us 💪🏼

2020年12月7日

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

foodpackgreen
イタリア
アプリの使用期間:約3年
Heliumが返信しました 2020年12月7日

Excellent! Thank you so much for sharing. 😄

2024年1月19日

We have used Custom Fields now for several years as part of our reseller signup and approval process. From day one, the app has worked flawlessly and done exactly what we have needed it to do. Customer support has always been fantastic as well; they are responsive, friendly, and truly go out of the way to help wherever they can. We are a big fan!

FiGPiN Pro
アメリカ合衆国
アプリの使用期間:3年弱
Heliumが返信しました 2024年1月23日

Thank you so much for this review! Hearing from a long-term customer encourages us to keep making Customer Fields even better 💪🏼 Thanks again for taking the time to share your experience - we truly appreciate being a part of your Shopify journey.
Hope you're enjoying the PNW winter as much as we do ☔️

2019年12月20日

We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!

HALM Straws
ドイツ
アプリの使用期間:約3年
Heliumが返信しました 2019年12月23日

Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)