Helium Customer Fields , 리뷰 353개

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 10월 30일

The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!

Abnormals Anonymous
미국
앱 사용 기간 11개월
답글 Helium개 2023년 11월 1일

Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.

2023년 12월 7일

Great and speedy service!

Pearlygirls
미국
앱 사용 기간 대략 12시간
답글 Helium개 2023년 12월 11일

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼

2023년 10월 27일

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
오스트레일리아
앱 사용 기간 4개월
답글 Helium개 2023년 10월 30일

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

2023년 9월 19일

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
미국
앱 사용 기간 2년 초과
답글 Helium개 2023년 9월 20일

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.

2023년 8월 14일

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
미국
앱 사용 기간 거의 8년
답글 Helium개 2023년 8월 21일

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

2023년 9월 11일

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
미국
앱 사용 기간 거의 2년
답글 Helium개 2023년 9월 13일

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

2018년 11월 3일

Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.

The Glass Underground
미국
앱 사용 기간 8년 초과
2023년 8월 31일

Thank you for your continued support.
It's a very easy-to-use app.

EMMA COCARNE
일본
앱 사용 기간 2년 초과
답글 Helium개 2023년 9월 2일

Thank you for taking the time to leave this review!
We're happy that you're enjoying a smooth user experience 😊

2023년 9월 27일

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.

Food Factory
아랍에미리트
앱 사용 기간 7개월
답글 Helium개 2023년 9월 28일

Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.

2015년 8월 12일

Excellent app, does exactly what it says in a very convenient way.

Hospitalconnection
캐나다
앱 사용 기간 7년 초과