리뷰 (369)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
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2024년 1월 10일

We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!

STIIIZY Smokeshop Wholesale
미국
앱 사용 기간 대략 2시간
답글 Helium개 2024년 1월 12일

Thank you so much for taking the time to leave comprehensive review 😊 Brett is dedicated to "going the extra mile" and it's good to hear that he was able to assist you so well! Thank you so much for trusting us on your new store, and we're excited to continue with you on your Shopify journey 🎒

2023년 12월 7일

Great and speedy service!

Pearlygirls
미국
앱 사용 기간 대략 12시간
답글 Helium개 2023년 12월 11일

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼

2023년 8월 14일

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows

Thank you for the support and ease of use!

Little Windows Brilliant Resin and Supplies
미국
앱 사용 기간 거의 8년
답글 Helium개 2023년 8월 21일

Thank you so much for using Customer Fields for so long 🤩

We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️

2023년 4월 26일

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Unipathic Medicine
미국
앱 사용 기간 대략 5년
답글 Helium개 2023년 4월 26일

Great news! Thanks for being a loyal customer for 4 years 🎉

2022년 10월 14일

I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo

Birth Supplies Canada
캐나다
앱 사용 기간 대략 5년
답글 Helium개 2022년 10월 14일

Awesome! 🎉

Thanks so much for taking time to submit a review 😊

2022년 6월 9일

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

All Pima Apparel
미국
앱 사용 기간 4년 초과
답글 Helium개 2022년 6월 9일

Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄

Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍

2023년 11월 15일

Had reason to call upon the support team and they were extremely quick in responding and the advice sorted my problem easily. Would certainly recommend

Wow Grooming
영국
앱 사용 기간 4년 초과
답글 Helium개 2023년 11월 16일

Thank you for leaving this review! We're thrilled to hear that our Customer Success team was able to quickly steer you in the right direction 😎

If you ever have any more questions or need assistance in the future, don't hesitate to reach out!

2023년 6월 20일

They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.

egpro.com
미국
앱 사용 기간 4년 초과
답글 Helium개 2023년 6월 20일

Excellent use case for our account approval feature. Thanks for using Customer Fields!

2023년 5월 16일

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Allpress Espresso New Zealand
뉴질랜드
앱 사용 기간 3년 초과
답글 Helium개 2023년 5월 16일

Thank you for trusting Customer Fields on all of your Shopify Plus stores! ☕

2023년 9월 19일

Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.

Rayne Nutrition
미국
앱 사용 기간 2년 초과
답글 Helium개 2023년 9월 20일

Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service!
We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.