Recensies (369)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
27 oktober 2023

For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat – always there to brighten your day!

Social Box
Australië
4 maanden gebruiken de app
Helium heeft geantwoord 30 oktober 2023

We're officially changing "Customer Success" to "Support Superhero Squad" 🦸‍♂️
Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you 😎

4 januari 2023

I started using the app yesterday and my wholesale application is already up and running. New customers have used it with such ease and I am very impressed! I would considering a few apps for a couple days and very happy I chose this company! Also special thanks to Katelyn for answering all my questions and helping me when I accidentally added the form to all my pages. The templates are amazing and I was able to use it as a guide to capture all the information that I may have forget to include if I was building it completely from scratch.

Sidekick Styles
Verenigde Staten
4 maanden gebruiken de app
Helium heeft geantwoord 4 januari 2023

We're glad you chose us too! 😄

Thanks for taking the time to submit your review!

20 juni 2019

Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!

swiig
Verenigde Staten
4 maanden gebruiken de app
14 augustus 2018

Great for my customer portal. Am able to generate great internal customer data. Great support as well.

A C Thomson Golf Apparel
Australië
4 maanden gebruiken de app
1 september 2023

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
Verenigd Koninkrijk
4 maanden gebruiken de app
Helium heeft geantwoord 2 september 2023

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

28 februari 2020

I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.

Dip Devices
Verenigde Staten
4 maanden gebruiken de app
Helium heeft geantwoord 13 april 2020

Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!

29 januari 2020

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Just Ingredients
Verenigd Koninkrijk
4 maanden gebruiken de app
Helium heeft geantwoord 21 februari 2020

We're so happy to have you! Glad to hear you're happy too :)

30 januari 2020

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

All Animals Solutions LLC
Verenigde Staten
4 maanden gebruiken de app
Helium heeft geantwoord 21 februari 2020

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

19 april 2021

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

BIOSANNA
Verenigd Koninkrijk
3 maanden gebruiken de app
Helium heeft geantwoord 19 april 2021

Thank you! Glad to hear you were able to sync up with Omnisend. 🎉

7 januari 2020

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Investable Oceans
Verenigde Staten
3 maanden gebruiken de app
Helium heeft geantwoord 23 januari 2020

Thank you for the great review!