Recensies (369)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
4 april 2018

WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.

Pop Art Paws
Verenigde Staten
6 maanden gebruiken de app
28 december 2018

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

The Backroads Reading Room
Verenigde Staten
6 maanden gebruiken de app
31 augustus 2015

Awesome App.. Very simple install.. If I may suggest

I would place the " Edit Your Account " just after the "

{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})

"

at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.

Love the app..

Uspressure
Verenigde Staten
6 maanden gebruiken de app
22 december 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Maleisië
6 maanden gebruiken de app
31 augustus 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
Verenigde Staten
6 maanden gebruiken de app
Helium heeft geantwoord 1 september 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

8 februari 2018

Awesome! Easy integration and great customer service.

Kinder Bilingue
Verenigde Staten
6 maanden gebruiken de app
11 maart 2017

Awesome support and great product... I know nothing about coding and these guys are quick at helping out. Thank you :)

Sacred Llama
Verenigd Koninkrijk
6 maanden gebruiken de app
25 april 2017

Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration.
Any how, it would be the best option in Shopify app stores.

Fashionlandmarks
Verenigde Staten
5 maanden gebruiken de app
29 juli 2021

I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.

Country Charm Wholesale
Verenigde Staten
5 maanden gebruiken de app
Helium heeft geantwoord 30 juli 2021

Thanks for sharing your feedback! It's wonderful to hear that you're getting value out of the app and our support team :)

15 februari 2018

Works really well! & most important of all - support is amazing!! They fixed an issue right away for me.

Tacwood
Verenigde Staten
5 maanden gebruiken de app