Recensies (368)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
1 september 2023

Amazing customer support. Fast, friendly and really helpful. Definitely recommend.

Libertina
Verenigd Koninkrijk
4 maanden gebruiken de app
Helium heeft geantwoord 2 september 2023

Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team 💪🏼

28 februari 2020

I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.

Dip Devices
Verenigde Staten
4 maanden gebruiken de app
Helium heeft geantwoord 13 april 2020

Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!

1 maart 2018

Best app for customizing your signup process and customer accounts!

Excellent customer service as well, they'll help you completely tailor it for your business.

Highly recommended!

Medsnow
Verenigde Staten
4 maanden gebruiken de app
29 januari 2020

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Just Ingredients
Verenigd Koninkrijk
4 maanden gebruiken de app
Helium heeft geantwoord 21 februari 2020

We're so happy to have you! Glad to hear you're happy too :)

30 januari 2020

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

All Animals Solutions LLC
Verenigde Staten
4 maanden gebruiken de app
Helium heeft geantwoord 21 februari 2020

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

19 september 2017

Great customer service! They really went out of their way to help me resolve my issue.

Eufloric Healing
Verenigde Staten
4 maanden gebruiken de app
16 januari 2017

Phenomenal app that is an absolute breeze to work with. Customer support is fantastic, too!

Umbavape
Verenigde Staten
4 maanden gebruiken de app
6 december 2016

Awesome ! I would have given more than 5 stars if i can, great app that let me offer loyalty and discount for my customers via their birthday, with customer fields my customers can fill their birth date, magnificent Support ! A special cheers for "Chelsea Mealey from Helium Support"

Vantoutbrothers
Marokko
4 maanden gebruiken de app
19 april 2021

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

BIOSANNA
Verenigd Koninkrijk
3 maanden gebruiken de app
Helium heeft geantwoord 19 april 2021

Thank you! Glad to hear you were able to sync up with Omnisend. 🎉

28 januari 2018

GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)

La Duett
Duitsland
3 maanden gebruiken de app