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Just as it says on the tin... works perfectly!
Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.
Thank you for the great review!
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.
Thank you for your review!
Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.
Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌
Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.
Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :)
This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉
(Not written by Katelyn, we promise 😊)
I've been using customer fields for my store and it's exactly what I needed to collect custom data from my customers! The customisability is so powerful as you can make CSS changes and add custom data columns. The app itself runs so smoothly and is super user friendly and easy to navigate.
Whenever I run into any issues customer service has always been able to solve them - no matter how big or small. Special shout out to Brett who is probably sick of the amount of times I ask for help, yet is gracious in resolving my enquiries every time.
Thank you for taking the time to leave this review! We're so happy to hear that Customer Fields has been such a game-changer for your store.
Usually, I'd say, "Don't hesitate to reach out" but in this case I don't have to 😉 Keep the questions and feedback coming, it's how we know what we're doing well and where we need to improve 💪🏼
And yes, we're always blown away by Brett's patience, it's next level!
This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.
We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review
I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.
Brett was very helpful and went above and beyond to assist me. It was also done quite quickly(a day) in alignment with my website launch.
Thanks, I have no complaints!
It's great to hear that Brett was able to get your form up and running in such a short amount of time! We're excited that you are able to use Customer Fields to bring your community together through football! ⚽️
I am very happy with the professional service.