Recensies (365)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 februari 2016

Easy to install! Work right away. Very nice app
Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great

Csca Ryerson
Canada
Ongeveer 18 uur gebruiken de app
7 december 2023

Great and speedy service!

Pearlygirls
Verenigde Staten
Ongeveer 12 uur gebruiken de app
Helium heeft geantwoord 11 december 2023

We appreciate you taking the time to leave this review! Providing speedy and excellent customer support is our top priority, and we appreciate your feedback 💪🏼

16 februari 2023

This app is perfect! It does everything I wanted and then some. The customer support team is fast & efficient and made the simple installation even simpler! I highly recommend this app.

SurfaceScience
Canada
Ongeveer 4 uur gebruiken de app
Helium heeft geantwoord 17 februari 2023

We're far from perfect (still lots of work to do!) but we'll relish in it for a minute. 😊
Thanks for the fantastic review!

12 december 2017

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form)

Thanks for providing an amazing product and superb customer service to go along with it!

Byron2014
Verenigde Staten
Ongeveer 4 uur gebruiken de app
10 januari 2024

We had the pleasure of using Helium Customer Fields for nearly a year, and it's been a fantastic experience, particularly due to Brett's outstanding support. Brett went above and beyond to assist us, skillfully handling some CSS styling to enhance our form's aesthetics. His patience and friendliness in answering all our questions were remarkable. This app has been a vital part of our workflow, so much so that we've decided to integrate it into our new store as well. If you're looking for a reliable and versatile custom form solution, Helium Customer Fields is definitely the way to go. Highly recommended for its excellent functionality and exceptional customer service!

STIIIZY Smokeshop Wholesale
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Helium heeft geantwoord 12 januari 2024

Thank you so much for taking the time to leave comprehensive review 😊 Brett is dedicated to "going the extra mile" and it's good to hear that he was able to assist you so well! Thank you so much for trusting us on your new store, and we're excited to continue with you on your Shopify journey 🎒

17 april 2023

We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner.

Goldscheider of Vienna
Verenigde Staten
Ongeveer 3 uur gebruiken de app
Helium heeft geantwoord 17 april 2023

Thanks for using Customer Fields for your wholesale store! We're happy to hear about your positive experience so far. We're here to help if you run into any snags in the future. 👍

31 mei 2019

The application is intuitive, well designed and support is great and relevant.
These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.

Pastaldente
Luxemburg
Ongeveer 3 uur gebruiken de app
24 augustus 2021

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Nostalgic Groove
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Helium heeft geantwoord 24 augustus 2021

Thanks for the feedback! We're so glad to have you on board 😎

17 februari 2023

Good dev team, very customizable, and while you don't need to know how to code, you can do a lot of custom css when needed.

SoccerPost Sandbox
Verenigde Staten
Ongeveer een uur gebruiken de app
Helium heeft geantwoord 21 februari 2023

Thank you! That's exactly what we aim for. Value for merchants out-of-the-box, and room for developers to build on top of. Thanks for the positive feedback! 😄

5 maart 2018

I have been working with Shopify for several years. This is the only app that helped me almost immediately and they offered to update my theme styles without even having to ask. With other apps, I would first have to explain what that meant, then file a ticket, then maybe get help in 3 weeks. With these guys, it took me less than 15 mins and all systems are go.

Dogline Wholesale
Verenigde Staten
Ongeveer een uur gebruiken de app