Avaliações (374)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de janeiro de 2018

Installed easily, solved my problem instantly!

Drops For Change
Estados Unidos
2 meses usando a aplicação
20 de junho de 2019

Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!

swiig
Estados Unidos
2 meses usando a aplicação
9 de maio de 2017

Great app that is simple to use!

Most importantly and notably all the support staff were extremely friendly, helpful and efficient.

We will definitely be using them on our current store and on new stores in the future!

Ctp2
Estados Unidos
2 meses usando a aplicação
6 de dezembro de 2023

Helium offers world class customer support to us. Very helpful and responsive. I love them!

HMK TEST STORE
Hong Kong, RAE da China
2 meses usando a aplicação
Questão respondida por Helium 8 de dezembro de 2023

Thank you for leaving this review! We put a lot of time and effort into supporting our app, and being called "world class" is high praise! 🌏
We're here for you whenever you need assistance 😎

10 de junho de 2019

Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking

Fit Define
Estados Unidos
2 meses usando a aplicação
14 de novembro de 2022

We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!

Save The Duck USA
Estados Unidos
2 meses usando a aplicação
Questão respondida por Helium 15 de novembro de 2022

Excellent use case, thanks for sharing!

19 de junho de 2023

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

Kent Veg Box
Reino Unido
2 meses usando a aplicação
Questão respondida por Helium 20 de junho de 2023

We love customer metafields! Glad the app is working well for you. 😄

20 de outubro de 2022

The support team was so helpful and so easy to use! They also reply quickly then.
Thank you very much!!

orosy
Japão
Aproximadamente 2 meses usando a aplicação
Questão respondida por Helium 25 de outubro de 2022

We're always happy to help if and when you need a helping hand 😇

27 de março de 2019

100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.

DAKS
Reino Unido
Aproximadamente 2 meses usando a aplicação
Editado a 12 de agosto de 2023

The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.

interiorgallery
Suíça
Aproximadamente 2 meses usando a aplicação
Questão respondida por Helium 11 de agosto de 2023

Thanks for your feedback!