Helium Customer Fields , 357 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de julho de 2023

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Tracy Glover Studio
Estados Unidos
5 months usando a aplicação
Questão respondida por Helium 18 de julho de 2023

Excellent feedback! Thanks for using Customer Fields! 🤩

31 de agosto de 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
Estados Unidos
6 months usando a aplicação
Questão respondida por Helium 1 de setembro de 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

16 de novembro de 2023

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
Alemanha
7 months usando a aplicação
Questão respondida por Helium 17 de novembro de 2023

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

27 de setembro de 2023

Great App. Very easy to use, I managed to set it up really quickly.
I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.

Food Factory
Emirados Árabes Unidos
7 months usando a aplicação
Questão respondida por Helium 28 de setembro de 2023

Thank you for this kind review! We're always excited to provide expedient and helpful support 😎 You know where to find us if you need anything else.

2 de novembro de 2023

This App rocks! When you use it, you'll soon realize how great this app is! The installation is simple with great documentation. The functions are well thought out. The form builder packs with all the features. One of the best features is the conditional rule, with it we have designed our registration as we envisioned. Hey, there is more, the support team is the best. They really know their product! I can wholeheartedly recommend this app!

EXP Tech
Alemanha
1 day usando a aplicação
Questão respondida por Helium 3 de novembro de 2023

Thank you for this thorough review 💪🏼 We're always glad to hear that our ceaseless dedication to our app is paying off and making life better for our merchants! Thank you for trusting us and we look forward to serving you 😊

11 de setembro de 2023

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Helium 13 de setembro de 2023

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

12 de outubro de 2023

We are using this form builder for a stockist/wholesaler website. Works very well to approve wholesaler accounts before purchase. The support team (Brett) is great. Quick response and helpful. Brett assisted in setting up the form with some formatting issues in our theme, and had it resolved within 24 hours. Would highly recommend.

NaiLab
Reino Unido
7 days usando a aplicação
Questão respondida por Helium 13 de outubro de 2023

Thank you for taking the time to leave this review. We're thrilled our support team could assist you in polishing your formatting issues. 💅 Don't hesitate to reach out with any future concerns, comments, or feedback!

27 de outubro de 2023

Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!

CNP Viral Vector Core
Canadá
10 days usando a aplicação
Questão respondida por Helium 30 de outubro de 2023

Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼‍♂️ Thank you for this feedback!

20 de junho de 2023

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

Biocidin Botanicals
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Helium 20 de junho de 2023

We'll take "excellent and accessible " all day. 😊
Thanks for submitting your review!

18 de outubro de 2023

We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.

Infora Authorized Dealer Portal
Estados Unidos
11 days usando a aplicação
Questão respondida por Helium 20 de outubro de 2023

Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼